[Resolved]  IndiaBulls — foreclosure of loan account

Address:Gurgaon, Haryana, 122001
Website:www.indiabulls.com

I have taken personal loan of rs 11000 with reference to loan account no. Iperdel01366485.

I had deposited the entire loan amount of rs 11000 in axis bank on 31st oct'18 at 02:22 pm but still my emi are being deducted on 5th of every month.

Utr no[protected]

Details mentioned for your reference :

+

Ifs code - utib0001359

Bank name - axis bank

Account holder name - indiabulls consumer finance limited

Account no - [protected]

I have already sent 14 mails and called 6 times to customer executive regarding the closure of loan account but no positive response received.

Kindly resolve my issue

Regards,
Rohit
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 8, 2019
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2019
IndiaBulls Customer Care's response
Dear Rohit,

Apologies for the inconvenience caused to you. We have escalated this to our team and will get in touch with you soon.
Verified Support
Jan 05, 2019
IndiaBulls Customer Care's response
Dear Rohit,

We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.
Jan 05, 2019
Updated by Rohit prasad singh
Hello Indiabulls Team,

I got a call on 4th Jan'19 (evening) from on-duty customer [protected]@Indiabulls from social media team regarding the issue.

She told me to share the bank statements showing the foreclosure amount of Rs 11000 on 31st Oct'18 and also the EMI Deduction that took place after the foreclosure of loan account.

She further added that she cannot stop Jan'19 EMI from deduction but once you share the bank statement, will try to resolve this in 24 to 48 hours and refund the excess amount that you paid in the form of EMI.

Finally she told me to share the bank statement via mail to [protected]@dhani.com
[protected]@dhani.com

I told him to share to share the details on prority with latest EMI deduction of JAN'19 by Monday i.e on 7th Jan'19 as if i send it today then it will not contain the latest JAN'19 EMI deduction that is scheduled for 05th Jan'19.

Regards,
Rohit Prasad Singh
[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaBulls
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2692
    Pending
    273
    Resolved
    1513
    IndiaBulls Phone
    +91 12 4668 2810
    +91 12 4668 2812
    +91 12 4668 2851
    IndiaBulls Address
    Indiabulls House, 448-451, Udyog Vihar, Phase-V, Gurgaon, Haryana, India - 122001
    View all IndiaBulls contact information