Indiabulls Home Loan — home loan not processed

Address:

302017

I had applied for home loan balance transfer and top up. All documents were provided and login was created. File processing was done by mr kumawat, mob [protected] and mr abdul kadeer, mob [protected].
Before login id creation they told that interest rate would be 8.45%, later changed to 8.55% and further changed to 8.75%. They told that in addition to my balance loan of approx. 19.8 lacs, i could also take top up o[censored]p to 15 lacs (My monthly take home is approx 2 lacs).
After login id creation i received call from the bank and they checked various details, even family details, name and age of family members, my family background, my native place where i was born, my parents details (Name, age, education, occupation, monthly income, agricultural land etc). My son's name, school name and class. Was this really required?
The person talking the above finally told that i would get a max of 6 lacs top up in addition to the balance transfer.
I told that my 35 lacs is already approved and i have an email, he told that if i took 35 lacs, it would not be considered under home loan and interest rate would be approx 12.5%.
I agreed for 6 lacs top up.
Surprisingly i did not receive any information after that and i don't know the status whether i will get the loan or not.

Dev kumar dwivedi
D 696, malviya nagar
Jaipur - 302017
Mob. [protected]
Email: [protected]@yahoo.com