[Resolved] IndiaBulls — home loan rate of interest

 
2 Reviews
Indiabulls Moti Nagar Branch, Delhi, Delhi, India
 Vikram198112 on May 1, 2019
Dear ib team

Myself vikram singh having your ib lan - hhldcp00342354. Had registered my complaint through your customer app regarding the rate of interest charged by the indiabulls on my home loan but no response has been received. Presently you people are charging roi of 9.80% whereas my loan was sanctioned @8.35%. I am a ca & do understand very well that the roi is floating & changes as per market rate.

Presently, you peoples are making cheesee commitments to your prospectove customers with women coapplicant offering roi 8.70% along with also certain waivers to them. Whereas i am also under the same bracket & as an existing customer you people had raised my roi to 9.80% whereas presently all the banks/ nbfcs offering roi of 8.7 to 8.90%.

Its my humble request to your team to review my roi with an immediate effect & also allow waivers on the roi arrears for past months wrongly charged to me otherwise i will switch my loan to someother banks\nbfc who is loyal in his services & able to provide me roi as per the present market rate. Please take it as a serious reminder & resolve it as earliest.

Thanks!
Complaint marked as Resolved 2019-12-11 07:26:23

Complaint Status


[May 01, 2019] IndiaBulls customer support has been notified about the posted complaint.
Verified Support
IndiaBulls Customer Care's response May 02, 2019
Dear Vikram,

Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get in touch with you soon.
Verified Support
IndiaBulls Customer Care's response May 04, 2019
Dear Vikram,

We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Getting error again and again "app requires this permission" where all permissions are on. Please resolve.
I have installed this app many times getting the same error gain and again.
IndiaBulls Customer Care's response, May 4, 2019
Verified Support

Dear Mr. Gupta,

Apologies for the inconvenience caused to you. Kindly share your contact details or loan account number so that we can proceed further with your concern.
IndiaBulls Customer Care's response, May 13, 2019
Verified Support

Dear Mr. Gupta,

We hope that your concern is resolved. Feel free to get in touch with us in case further assistance is required.

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    IndiaBulls - home loan rate of interest