[Resolved] Indiabulls — huge interest and various issues

 
4 Reviews
Bangalore, India
 Sugandhi.M on Jan 8, 2019
India bulls (Ivl finance) is the very worst company i have ever seen or experienced. I'm an existing customer of india bulls n i'm facing issues from day 1 till now.

While applying for loan, i clearly told them that i want loan agreement for 3 years n without my knowledge they approved it for 4 years.

When coming to customer service, it is the hopeless service. I have completed 8 emi with india bulls, i had called them to check my outstanding balance and the agent is telling that she don't have any of my information n i was given various numbers to call. Though i tried all the numbers ([protected], [protected], [protected], [protected], [protected]), ended up with no information at all.

After many researches, i was asked to go to malleswaram branch and i got the same response from them. Finally, i had to reach the india bulls koramangala and met sebsi (System manager) who is the worst lady i have met in this world.

She was very rude to me, when i tried explaining my issues, she was asking me the stupid questions in return and asked me the proof of the issue and all those stuffs which was ridiculous. She doesn't have the basic manners to give respect and talk to the customers. We had to end up with the arguments

I was highly disappointed with them n i badly wanted to close this account. Here is the calculation:

I got the loan approved for 1, 45, 000. I paid 8 emi's. I closed the loan in the 9th month. I was shocked to see my pre-closure amount. I paid 1, 42, 360.

I took loan for 1, 45, 000. Inspite of paying 8 emi i ended up paying 1, 42, 360.

This is what india bulls is up to.

I kindly request you all not to go with india bulls at any cost. You will have a huge loss of money, face many issues and security discomfort. Any changes made in indiabulls will never be notified to it's customers.
Complaint marked as Resolved Feb 17, 2019

Complaint Status


[Jan 08, 2019] IndiaBulls customer support has been notified about the posted complaint.
Verified Support
IndiaBulls Customer Care's response, Jan 09, 2019
Dear Sugandhi,

Apologies for the inconvenience caused to you. Kindly share your contact details or loan account number so that we can proceed further with your concern.
Verified Support
IndiaBulls Customer Care's response, Jan 17, 2019
Dear Sugandhi,

We haven’t heard back from you. Kindly share your contact details or loan account number so that we can proceed further with your concern.
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Biggest Fraud and Cheater Company. Government have to take some actions against Indiabulls Group.

I started my commercial property loan in indiabulls before 15 months with the 10.35% rate of interest. Than they started to increasing roi every 2 to 3 months and now my roi is 13.50%. I visited the Indiabulls branch more than 20 times and i call to customer care many times but they didn't give a any reply and solution.

Indiabulls is the fraud and cheater company. Never take any type of loan from indiabulls and also prevent the peoples who are taking loans from Indiabulls and share your bad experience of Indiabulls with them. So they can take loans from other banks.
Indiabulls's reply, Jan 28, 2019
Dear Customer (kanpak),

We understand your disappointment. We have re-escalated your concern to our team. Request your understanding in this regard.
Since last 2 months i only get this single reply and your team reply with same answer. If you really understand my disappointment, then reduce my rate of interest. I don't know, Why are you kidding with customer's emotions ? I think indiabulls is not a company, it's a biggest scam.
Indiabulls's reply, Jan 29, 2019
Dear Customer (kanpak),

We do understand that just expressing words would not help. However, we would like to assure you that we are working continuously to ensure that your issue will be resolved soon.
Indiabulls's reply, Feb 2, 2019
Dear Customer (kanpak),

We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.
Your team is just get in touch with me nothing more than that. Since last 2 months they only get in touch with me but not doing anything else. Still my problem not solve. They giving same reply as before. If you have a no solution than why you get in touch with me ? Now i clearly understood that INDIABULLS IS BIGGEST SCAM.

INDIABULLS is the fraud and cheater company. I think it's not a company but it'a BIGGEST SCAM. Government have to take action against IndiaBulls. Never take any type of loan from indiabulls and also prevent the peoples who are taking loans from Indiabulls and share your bad experience of Indiabulls with them. So they can take loans from other banks.

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    Indiabulls House, 448-451, Udyog Vihar, Phase-V, Gurgaon, Haryana, India - 122001
    Indiabulls - huge interest and various issues