IndiaBulls — Indiabulls panvel green 10g1-2006

Address:Mumbai City, Maharashtra, HA0 1XD

Dear sir/madam
I am a nri customer who wanted to invest in a property in india in 2010. I chose indiabulls as i heard about their reputation in london events and you came across one of those few ones who dont ask their customer to pay black money. When i first booked the apartment 10g1-2006 in october 2010, i was given may 2012 as timelines. We are now sitting in june 2016, feeling robbed by your organisation.

What is my complaint about?
- timelines have slipped from may 2012 to dec 2012 to may 2013 to dec 2013 to... To june 2016 to... Not once i received a proactive updates.
- i visit india once a year, and i make a point to visit indiabulls parel office. "not one person" dealing with this property has been able to provide me close to honest update on the property, ever.
- i have dropped several emails in the past to customer care and even called them. Regretfully, everyone at the desk are naive and give me standard response - "in 6 to 8 months time. That is what we are told sir". I suggest, please try calling them some day as a customer. You will understand what i mean.
- i know the legal system in india and i would be a fool to waste time and money on filing any case against the company. Surely i wont do that.

My expectation is -
I feel completely robbed. It is my hard earned income that is stuck with you. It is my hard earned income, out of which i am paying interest to hdfc for 85% of the money i have paid. So my expectation is,

I am pleading to give me below information.
1. By when will the property be ready. If you dont know, please tell me that i dont know and the development is suspended for some reason. I can take that as an answer
2. Do i have an option to get my money back. I dont want to gain anything, i dont want to loose anything. Just simply want my money back. Is this possible?

It is people like me and experiences like these, who tell investors to not invest in indian real estate. Please tell me what to expect.

One very disappointed customer, awaiting your response.
Abhinav rao
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