[Resolved]  IndiaBulls — Loan foreclosed but not updated in the app

Hi,

I have taken loan of ₹8400 from dhani app on 21-02-20. My last EMI ₹811 was scheduled on 05-03-21. But on 22-02-21, I received a call from Indiabulls support Shiva Kumar from Hyderabad. They asked me to pay a minimal amount of ₹385.14 to foreclose the loan including the pending EMI and all the overdue charges. They sent me a request on PhonePe and I made the payment immediately. They said that my loan was foreclosed and it will be updated in the dhani app after 3 days and NOC document will be sent to email within a week. It's been 2 weeks since I made the payment and yet my dhani account is not updated. It still shows the overdue charges. Very disappointed with this experience.

I have attached the payment receipt of phonepe and also the call recording of Indiabulls support.

Please resolve this issue and update the foreclosure status in my dhani account as soon as possible.

Thanks & Regards,
Pradeep.