IndiaBulls — loan tenure and interest rate increase

Hello,

This is the regarding of home loan interest rate and loan tenure. Indiabulls suddenly increased my home loan interest rate and loan tenure without any prior intimation.

When i took loan that time the terms was interest rate 10.10% and tenure of 20 years ( 240 months)

After emi payment of 4 years, the indiabulls portal showing my tenure period of 498 months ( more then 40 years).

Indiabulls have increased my emi amount and tenure also.

I will be switched to other bank along with that I have all the rights to complaint against Indiabulls so look into this issue as soon as possible.

Regards,
Vikalp Rai Saxena
Home loan no.HHLVAS00219927
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Dear Vikalp,

Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get in touch with you soon.
Vikalp Saxena17's [Complaint's author] reply, Apr 11, 2019
Your team is in touch but there is no resolve.
I don't want to waste my time with your bored and illiterate staff.
Vikalp Saxena17's [Complaint's author] reply, Apr 11, 2019
You are promoting false interest rate in your website where is 8.80% interest rate why you are charging 11.95% to me.
Dear Vikalp,

We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.
Vikalp Saxena17's [Complaint's author] reply, Apr 14, 2019
Shut up you ###
I am going to raise a complaint against you on a higher level who is charging 11.95% interest.

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