[Resolved]  IndiaBulls — misbehaviour and threatening by staff

Address:Bathinda, Punjab, 151001

Sir, my self Varun kumar resident of malout dist. Shri muktsar Sahab Punjab having a LAP HLAPBAT00264806 at Indiabulls bathinda branch. I have very bad experience with India bulls. every time whenever I visted bathinda branch office I was facing same bad or irresponsible behaviour by staff member. Now I share my latest experience with you and hoping you go through my complaint strictly and will urgent and strict action against indiabulls bathinda staff. . Firstly from last so many days I contacted via phone with office for fixing meeting with branch head mr Vipul as I have discussed some urgent discussion regarding my LAP. But every time I called office staff said sir is not available.i complaint about this to toll free number mam on another side said I am not helping in this regard I only arrange call from my senior. I said ok but no call is coming from your senior.Last Friday 3-1-19 I visted bathinda branch which is about 50 km from my home town.I requested mr Vipul and may b Jaswinder sir to go through my LAP as I want to close my account . I discussed my problem that when this LAP was done my business is combined with my brothers now there was a family dispute regarding bussiness and property. Please send email to your senior requesting your senior regarding wave off in for closer charges in my case. Way of talk of your branch head is so rude and with full of attitude said what is my benifit in sending mail to senior indirectly he was demanding bribe from me.when I said after my partition with my brothers it was difficult to pay EMI. He rudely said Hume paise dene aate hai to lene b aate hai..I was shocked by hearing this type of rubbish language from your branch head.i Said my current foreclosure charges is 3% he said apke like alga se rules thodi hai...ya India Bulls apki hai joh 3% hai Hum to 5% lenge..when I asked for complaint book he said no complaint book was available at my office. Sir muje personally laga ki mene loan India bulls se nhi kisi agli ke gundo se liya hai jo ess type se baat krte hai..agar aise hi hai apka working culture to sir to please meri advise hai ek ek pistol be le do in ko customer par zada Asar padega...sorry but it’s true

Regards,
unsatisfied customer
Varun kumar
Aggarwal glass house
Malout
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
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Comments

Dear Varun,

Apologies for the inconvenience caused to you. We have escalated your complaint to our team and will get in touch with you soon.
Dear Varun,

We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.
varun gupta12's [Complaint's author] reply, Jan 12, 2019
No assistance is provided by your staff. You don’t care about your loyal customer please take strict action against your misbehaving staff otherwise I think you save your staff.i will spread this message to social media that no one take loans form your Indiabulls at there staff is very misbehaving
Regards.
Varun
9915361079
Dear Varun,

Apologies for the inconvenience. We have re-escalated your concern to our team and will get in touch with you at the earliest.
Biggest Fraud and Cheater Company. Government have to take some actions against Indiabulls Group.

I started my commercial property loan in indiabulls before 15 months with the 10.35% rate of interest. Than they started to increasing roi every 2 to 3 months and now my roi is 13.50%. I visited the Indiabulls branch more than 20 times and i call to customer care many times but they didn't give a any reply and solution.

Indiabulls is the fraud and cheater company. Never take any type of loan from indiabulls and also prevent the peoples who are taking loans from Indiabulls and share your bad experience of Indiabulls with them. So they can take loans from other banks.
IndiaBulls Customer Care's response, Jan 28, 2019
Verified Support
Dear Customer (kanpak),

We understand your disappointment. We have re-escalated your concern to our team. Request your understanding in this regard.
Since last 2 months i only get this single reply and your team reply with same answer. If you really understand my disappointment, then reduce my rate of interest. I don't know, Why are you kidding with customer's emotions ? I think indiabulls is not a company, it's a biggest scam.
IndiaBulls Customer Care's response, Jan 29, 2019
Verified Support
Dear Customer (kanpak),

We do understand that just expressing words would not help. However, we would like to assure you that we are working continuously to ensure that your issue will be resolved soon.
IndiaBulls Customer Care's response, Feb 2, 2019
Verified Support
Dear Customer (kanpak),

We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.
Your team is just get in touch with me nothing more than that. Since last 2 months they only get in touch with me but not doing anything else. Still my problem not solve. They giving same reply as before. If you have a no solution than why you get in touch with me ? Now i clearly understood that INDIABULLS IS BIGGEST SCAM.

INDIABULLS is the fraud and cheater company. I think it's not a company but it'a BIGGEST SCAM. Government have to take action against IndiaBulls. Never take any type of loan from indiabulls and also prevent the peoples who are taking loans from Indiabulls and share your bad experience of Indiabulls with them. So they can take loans from other banks.
Dear Varun,

We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in the future.

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