IndiaBulls — my home loan interest rate they increased from 8.75 to 11.75 which is much higher than personal loan

Address:560047

India bulls is cheating people by increasing home loan interest rate much higher than personal loan.
I took home loan from india bulls in 2017. My loan amount was 23 lakh. After just one year they increased interest rate from 8.75 to 11.75 which is much much higher than personal loan interest rate.
Now now one in india bulls listen to me and emi is getting cut from my bank account based on 11.75 interest rate.
They are not even giving list of documents to transfer my loan to other bank.
Though they are still offering lower rate of interest of 8.35 on home loan for new customers.
8.35 is just trap to catch new customers.

Please take action agInst india bulls.

Thanks
Amar
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Dear Amar,

Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get in touch with you soon.
Dear Amar,

We understand that your concern is resolved now. Please get in touch with us if further assistance is required.
Amar78's [Complaint's author] reply, Jan 10, 2019
No. My concern is not yet resolved.

Your customer care executive called me and said the interest rate would be 11.75 only.
Why is it so?

Why should i pay much more that what i suppose to pay?

Why indiabulls is not giving list of documents?
Dear Amar,

We regret the inconvenience caused to you. Your concern has been re-escalated to our team and will get in touch with you soon.
Biggest Fraud and Cheater Company. Government have to take some actions against Indiabulls Group.

I started my commercial property loan in indiabulls before 15 months with the 10.35% rate of interest. Than they started to increasing roi every 2 to 3 months and now my roi is 13.50%. I visited the Indiabulls branch more than 20 times and i call to customer care many times but they didn't give a any reply and solution.

Indiabulls is the fraud and cheater company. Never take any type of loan from indiabulls and also prevent the peoples who are taking loans from Indiabulls and share your bad experience of Indiabulls with them. So they can take loans from other banks.
IndiaBulls Customer Care's response, Jan 28, 2019
Verified Support
Dear Customer (kanpak),

We understand your disappointment. We have re-escalated your concern to our team. Request your understanding in this regard.
IndiaBulls Customer Care's response, Feb 2, 2019
Verified Support
Dear Customer (kanpak),

We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.
Since last 2 months i only get this single reply and your team reply with same answer. If you really understand my disappointment, then reduce my rate of interest. I don't know, Why are you kidding with customer's emotions ? I think indiabulls is not a company, it's a biggest scam.
IndiaBulls Customer Care's response, Jan 29, 2019
Verified Support
Dear Customer (kanpak),

We do understand that just expressing words would not help. However, we would like to assure you that we are working continuously to ensure that your issue will be resolved soon.
Your team is just get in touch with me nothing more than that. Since last 2 months they only get in touch with me but not doing anything else. Still my problem not solve. They giving same reply as before. If you have a no solution than why you get in touch with me ? Now i clearly understood that INDIABULLS IS BIGGEST SCAM.

INDIABULLS is the fraud and cheater company. I think it's not a company but it'a BIGGEST SCAM. Government have to take action against IndiaBulls. Never take any type of loan from indiabulls and also prevent the peoples who are taking loans from Indiabulls and share your bad experience of Indiabulls with them. So they can take loans from other banks.
Dear Amar,

We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.
I did not receive any call from india bulls.
My concern is as it was.
India bulls is a fraud company.

Why you are not reducing my rate of interest?
IndiaBulls Customer Care's response, Mar 13, 2019
Verified Support
Dear Aaditya,

Apologies for the inconvenience caused to you. Kindly share your contact details or loan account number so that we can proceed further with your concern.
IndiaBulls Customer Care's response, Mar 22, 2019
Verified Support
Dear Aaditya,

We hope that your concern is resolved. Feel free to get in touch with us in case further assistance is required.

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