IndiaBulls — Part Payment not acknowledged

Address:Mumbai City, Maharashtra, 400072
Website:loans.indiabulls.com

I had made a part payment of 5 lakhs on 13th June by transferring money directly to the Indiabulls Axis Bank account. They had asked me to share the Transaction Reference ID every time I make a part payment which I had done many times earlier succesfully. But this time around they did not acknowledge the payment and on calling their hotline they say that they haven't received the amount when I can clearly see online that the transaction was succesful. So now here I am...my hard earned money is gone...the tenure on the Loan account did not reduce...and the EMI for July will soon be deducted. I had too much trust on Indiabulls. Very disappointed.
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