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[Resolved]  IndiaBulls — personal loan 32219653

Hello,

My personal loan reference number 32219653, i want to preclose the loan. Have already approached the customer care on 29th may 2019. They asked me to wait for an email with payment link to close the loan. After 3 days i called customer care again since there is no email. Now they want me to wait till june 10 2019. Is this the way to response? Should i need to pay one more emi due to the lethargic behavior of your customer care?

Am waiting for your prompt response and action for this issue.

Indiabulls email id is also not working. I tried mailing them. Pfa attachment.

Sethuananthan
Mobile: [protected]

personal loan 32219653
Complaint marked as Resolved Jul 6, 2019

Complaint Status


[May 31, 2019] IndiaBulls customer support has been notified about the posted complaint.
Verified Support
IndiaBulls Customer Care's response Jun 03, 2019
Dear Sethuananthan,

As discussed with our representative Mr Ronit, the requested document would be provided within the given time frame.
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