[Resolved] IndiaBulls — personal loan - not serious about customer needs.

ARUN KUMAR kvp

from Kayankulam, Kerala

Address:

Chennai, Tamil Nadu, 601206

Hi, I have applied personal loan with indiabulls, Loan ID PL[protected]. On 1st March I have submitted all the loan documents and I got massage stated your loan approved and you will get disbursal with in one working day on 10th of march. But I was not get any amount in my account I have made calls to customer care, send lot of mail which they provided even there is no proper response from their end. Always they said our backup team will communicate to you within 24 house like.. I cannot imagine that they give this much miscommunication to their customers. And they are not even understand the customer needs. I have applied this loan for my higher studies. Now everything is over serious I trust you guys but finally understand that you people are unworthy.

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Jul 6, 2018

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2018

IndiaBulls Customer Care's response Dear Arun,

We deeply regret the delay in your personal loan process. Be assured, your remarks will reach out to the concerned team and you will be contacted soon in this regard.

Verified Support

Apr 07, 2018

IndiaBulls Customer Care's response Dear Arun,

We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.