[Resolved] IndiaBulls — rate of interest changed to ~12% from 8.9% without no intimation | |||
Hi Indiabulls, I have been going through[December, 2018] Indiabulls loan account in the app, I observed one thing that Rate of Interest if shown as "NA" and Number of remaining EMIs really shot up, I called indiabulls immediately and as usual customer care guy couldn't give me satisfactory answer that why suddenly Rate of Interest have shot up, though i could not even know that % are they charging because it was shown as "NA", I request the cc guy to transfer my call to some senior executive, after 15 minutes, one senior executive answered my call, She was very unprofessional, she lied that indiabulls have had sent intimation regarding such drastic change in ROI(Rate of Interest), actually there was none. I told her the same but she was adamant, rude. Today(7th Feb, 2019) I recieved one email from Indiabulls about change in rate of interest. You are blatantly lying that you haven't changed ROI since October’2017. I have sent one email to [protected]@indiabulls.com, but I am not sure if I would ever recieve any reply from you. Kindly do revise ROI to the nominal level or i will have to resort to legal options. Regards Chaman Bharti +91-[protected] Was this information helpful? | |||
Dec 10, 2019 Complaint marked as Resolved IndiaBulls customer support has been notified about the posted complaint. Verified Support Apr 26, 2019 IndiaBulls Customer Care's response Dear Chaman, We would like to inform that the best possible resolution has already been shared with you. We would request your understanding of the same and please keep maintaining your trust in us. | |||
4 Comments | |||
Comments
Biggest Fraud and Cheater Company. It's not a company, it's a biggest scam. Government have to take some actions against Indiabulls Group.
I started my commercial property loan in indiabulls before 15 months with the 10.35% rate of interest. Than they started to increasing roi every 2 to 3 months and now my roi is 13.50%. I visited the Indiabulls branch more than 20 times and i call to customer care many times but they didn't give a any reply and solution.
Indiabulls is the fraud and cheater company. Never take any type of loan from indiabulls and also prevent the peoples who are taking loans from Indiabulls and share your bad experience of Indiabulls with them. So they can take loans from other banks.
Since last 2 months i only got calls and waste my time. There is no solution.
I started my commercial property loan in indiabulls before 15 months with the 10.35% rate of interest. Than they started to increasing roi every 2 to 3 months and now my roi is 13.50%. I visited the Indiabulls branch more than 20 times and i call to customer care many times but they didn't give a any reply and solution.
Indiabulls is the fraud and cheater company. Never take any type of loan from indiabulls and also prevent the peoples who are taking loans from Indiabulls and share your bad experience of Indiabulls with them. So they can take loans from other banks.
Since last 2 months i only got calls and waste my time. There is no solution.
Dear Chaman,
We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.
We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.
Your customer care representatives was pathetic..there wasn't any solution provided..still interest rate is same. No relief provided. I pity the employee working in Indiabulls as they must also have to go through what cheater Indiabulls's customer have to go through. Your management is poor and decieving, I am working along with the other victims to show you the right place to your reputation. You suck big time Indiabulls.
IndiaBulls Customer Care's response, Apr 20, 2019
Verified Support
Dear Chaman,
Apologies for the inconvenience. We have re-escalated your concern to our team and will get in touch with you at the earliest.
Apologies for the inconvenience. We have re-escalated your concern to our team and will get in touch with you at the earliest.
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Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get in touch with you soon.