[Resolved]  IndiaBulls — rate of interest changed to ~12% from 8.9% without no intimation

Address:Gurgaon, Haryana, 122001

Hi Indiabulls,

I have been going through[December, 2018] Indiabulls loan account in the app, I observed one thing that Rate of Interest if shown as "NA" and Number of remaining EMIs really shot up, I called indiabulls immediately and as usual customer care guy couldn't give me satisfactory answer that why suddenly Rate of Interest have shot up, though i could not even know that % are they charging because it was shown as "NA", I request the cc guy to transfer my call to some senior executive, after 15 minutes, one senior executive answered my call, She was very unprofessional, she lied that indiabulls have had sent intimation regarding such drastic change in ROI(Rate of Interest), actually there was none. I told her the same but she was adamant, rude.

Today(7th Feb, 2019) I recieved one email from Indiabulls about change in
rate of interest. You are blatantly lying that you haven't changed ROI since October’2017.

I have sent one email to [protected]@indiabulls.com, but I am not sure if I would ever recieve any reply from you.

Kindly do revise ROI to the nominal level or i will have to resort to legal options.

Regards
Chaman Bharti
+91-[protected]
Was this information helpful?
No (0)
Yes (0)
Dec 10, 2019
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2019
IndiaBulls Customer Care's response
Dear Chaman,

We would like to inform that the best possible resolution has already been shared with you. We would request your understanding of the same and please keep maintaining your trust in us.
Complaint comments 

Comments

Dear Chaman,

Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get in touch with you soon.
Biggest Fraud and Cheater Company. It's not a company, it's a biggest scam. Government have to take some actions against Indiabulls Group.

I started my commercial property loan in indiabulls before 15 months with the 10.35% rate of interest. Than they started to increasing roi every 2 to 3 months and now my roi is 13.50%. I visited the Indiabulls branch more than 20 times and i call to customer care many times but they didn't give a any reply and solution.

Indiabulls is the fraud and cheater company. Never take any type of loan from indiabulls and also prevent the peoples who are taking loans from Indiabulls and share your bad experience of Indiabulls with them. So they can take loans from other banks.

Since last 2 months i only got calls and waste my time. There is no solution.
Dear Chaman,

We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.
chamsatcc's [Complaint's author] reply, Apr 18, 2019
Some more victims of cheater indiabulls.
https://mobile.twitter.com/iSangitaTiwari/status/1118056720054542336
Your customer care representatives was pathetic..there wasn't any solution provided..still interest rate is same. No relief provided. I pity the employee working in Indiabulls as they must also have to go through what cheater Indiabulls's customer have to go through. Your management is poor and decieving, I am working along with the other victims to show you the right place to your reputation. You suck big time Indiabulls.
IndiaBulls Customer Care's response, Apr 20, 2019
Verified Support
Dear Chaman,

Apologies for the inconvenience. We have re-escalated your concern to our team and will get in touch with you at the earliest.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaBulls
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2692
    Pending
    273
    Resolved
    1513
    IndiaBulls Phone
    +91 12 4668 2810
    +91 12 4668 2812
    +91 12 4668 2851
    IndiaBulls Address
    Indiabulls House, 448-451, Udyog Vihar, Phase-V, Gurgaon, Haryana, India - 122001
    View all IndiaBulls contact information