[Resolved]  IndiaBulls — rate of interest & foreclosure charges

Address:Surat, Gujarat

I had taken loan at 11% floating interest rate in august 2016 from indiabulls housing finance company with loan no. Hlapsur00281990. Rates have constantly kept changing every few months by 0.20% to max 0.50% everytime. But in november 2018 the rate has been hiked straight 1% from prevailing 11.5% to 12.5%. Again in december there was another hike of 1% from 12.5% to 13.5%. I complained at the nearest branch about it but they said rates cannot be changed. So i had to forcibly take decision to foreclose the loan.in that also they are charging 3% + gst. I had taken loan of 62lakhs and now after paying about 22lakhs already in emi i still have to pay 60.83lakhs to foreclose loan.

Indiabulls is charging 2.05lakhs charges for foreclosing which i have to do forcibly because of such steep interest rate hike for no reasonable market conditions. Indiabulls is giving new loans at 11.50% right now and they are charging 13.5% to old customers.

This is not fair at all and i have already lodged complaint with national housing bank (Nhb) regarding the issue.
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Dec 8, 2019
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2019
IndiaBulls Customer Care's response
Dear Bhavin,

Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get in touch with you soon.
Verified Support
Apr 25, 2019
IndiaBulls Customer Care's response
Dear Bhavin,

We would like to inform you that our team tried numerous times to get in touch with you but your contact number is not contactable. Kindly share your alternate number and convenient time so that our team can get in touch with you.
Complaint comments 

Comments

My time compliment no use my number [protected] my loan closed NOC also received but no response my data not erased indbull dhani. Series also poor my loan Emi complete and noc received also but problem but account no closed
IndiaBulls Customer Care's response, Apr 25, 2019
Verified Support
Dear Ganesh,

Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get in touch with you soon
IndiaBulls Customer Care's response, May 2, 2019
Verified Support
Dear Ganesh,

We would like to inform you that our team tried numerous times to get in touch with you but your contact number is not contactable. Kindly share your alternate number and convenient time so that our team can get in touch with you.

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