[Resolved]  IndiaBulls — roi

Address:Sector-119, 201304

I have taken home loan from india bulls and india bulls has suddenly increased the roi from 9.4% to 12% in december 2018 without any proper justificaton and with out any intimation.
The customer portal shows roi as blank, and for the past two months, they have a simple reply it is uncer upgrade.
In spite of continious follow up with bank call center, they are not able to give clear answer and not only that they have stopped changing roi even after paying of requisite fee.
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Aug 5, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
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Dear Waris,

Apologies for the inconvenience caused to you. Kindly share your contact details or loan account number so that we can proceed further with your concern.
Dear Waris,

We hope that your concern is resolved. Feel free to get in touch with us in case further assistance is required.

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