[Resolved] IndiaBulls — sudden increase in rate of interest

rameshrajpurohit

from Mumbai, Maharashtra

Address:

402, swarnapoorna bldg, caves road, hardevi bai society, jogeshwari east, next to kulkarni hospital, Mumbai City, Maharashtra, 400060

After taking home loan from Indiabulls at ROI 8.5% for 216 months within 6 months they increased to 11.2% for 368 months. Also increased emi by 8000 per month.
Thats how they cheat common man by saying you signed the sanction letter and you are bound to pay. Is there any governing body which can help us?
Also till the day the loan gets approved they will give us the best in class services and will not even give us any detail about the hidden charges, its after we accept the loan they give us hidden charges and fool us by giving cheque days before of emi date and charge PRE EMI amount on that without even telling us that this might cost us and make minimum difference between days, they dont try to save money of customer at any cost they will take out each and every money they can take and blame on customer as they have approved the sanction form.
CUSTOMER : HHLBOR00402205

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Aug 15, 2019

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2019

IndiaBulls Customer Care's response Dear Manoj Francis,

We would request you to please share with us your contact number, so that we can assist you in a better way.

Aug 19, 2019

Updated by rameshrajpurohit my complaint is yet not resolved, i did not get any call from you, my mobile number is +[protected].
Now after paying such a hefty Rate of interest you mail me your escalation matrix of increase in rate of interest .
by how much margin and what is the criteria?
Now when i am trying to transfer my loan to other bank you are charging me a foreclosure charge of 2% which makes a hefty 216000/- which if of what? i have a proprietor business and i took home loan from my personal account which is basically same as my company account, how can you charge me foreclosure charges when according to RBI policy there is no foreclosure charges for any home loan, without my consent you added in the sanction letter that emi will be transferred through my company's account which i was against from day 1 but u told me u will change and i refused to transfer or involve my company in any case and all my emi has been transferred from my personal account after calling you so much, i have call recording of the same . because of indiabulls i have gone in depression and i'm in a mental trauma i don't feel the worth to live after being such a burden on me any my family, if at 1st place i would have known that u would cheat me on every step be it PRE EMI charge, exorbitant increase in Rate on interest, no. of months, emi amount and now this foreclosure charges, after writing this complaint here, i am filing a complain with RBI for the same. indiabulls have made my life a living hell

Aug 19, 2019

Updated by rameshrajpurohit I got a home loan sanctioned in me and my wife's name but at the time of disbursal they asked me to get my company name included just for easy disbursal. But now when i want to foreclose the loan they want foreclosure charges just because of inclusion of company name. My loan was already sanctioned, company name was not required for eligibility, also this company does not have a separate pan no. This was not informed to me by them also and was not even mentioned in their sanction letter. This last moment inclusion of company name seems to be a well planned strategy to extort money from me.

Verified Support

Oct 03, 2019

IndiaBulls Customer Care's response Dear Sir,

Greetings for the day!

We tried reaching out to you, but could not connect with you on your number. Kindly share an alternate number along with feasible timings to connect and our team will assist you further.

Regards,
Indiabulls Housing Finance Limited.

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Comments

Manoj Francis

from Delhi, Delhi

Sir,
I had taken a personal loan no:S[protected] and fully closed the loan on 28/5/2010.But it reflect a negative status on cibil report.So i kindly request you to remove the same from cibil report.Pls advice what should I do to get it removed from the cibil.