[Resolved]  IndiaBulls — unethical practices followed by indiabulls- hhlnda00299472

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Indiabulls

I have taken a home loan in 2016 hhlnda00299472 and since then trapped in unethical practices followed by indiabulls. I have taken a flat through subvention plan and your representative said that the emi would start only after possession and later changed the emi start date to 10th june'18, the indiabulls team never provided me any paper related to the emi start date.
In april 2018 i get an email from indiabulls stating that the emi would be deducted and keep the funds ready, when contacted the customer care i was shocked to see that there is letter stating the emi start date which i was never aware of.
You collection team people called up and started shouting on me and used abusive language, tired of the harassment i decided to pay the emi, then i get to know that it is a preemi that will be deducted and it will not where be adjusted in the principal or the interest amount. After enough hassle you send me the schedule so that i can start paying the emi instead of preemi, there is a calculation mistake, instead of 240 months you calculated it for 258 months, when questioned the executive you try to fool us saying that the rate of interest has increased (0.10%) which resulted in increase of loan tenure, when cross questioned you admit that it's a calculation error and the branch head assures me that he will get it revised and send it to my registered email address but after 2 days also i did not receive any letter from him. Still things does stop here, they also deducted rs.6769 from my bank account with informing me, when i called your so called branch manager who is responsible for the operations is not aware of the reason behind the deduction.

Will you stop following unethical practices and fooling the people, the entire group of people working in indiabulls are fraudsters.

Is there anyone in indiabulls who is genuine and work ethically

Inorder to understand the entire web made by indiabulls and i getting trapped in it, call me on the registered phone number
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Aug 7, 2021
Complaint marked as Resolved 
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Dear R Madhuri,

We are sorry you feel this way. Please be assured that our team is working on your concern and will reach out to you shortly.
Dear R Madhuri,

We tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number as well as feasible timings and our team will assist you further.

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