[Resolved] — Cake not delivered

I have placed an order with indian cakes and the cake has not been delivered. I tried to contact the customer care, they kind of once heard the issue and receive the order number from us, dropping the call.. I have tried multiple times and the same has happened all time.

I ordered a butterscotch cake 1kg (Rs.1225)
Which i want to receive by 3:30 pm same day. So i chose time slot "after 2pm". Then i enquired the customer care and asked if the cake would reach by 3:30 pm. They said that the cake will only reach by 6 pm and i have to pay an additional rs.200 if i want the cake by 3:30 pm. For that they had sent a separate payment link. I have completed the payment. Cake didnt received till 4pm. When i called them, after hearing the issue and getting the order no from us, they purposefully dropping the call.. I tried multiple time and the same result.. Finally its end of the day now, i haven't received the cake and haven't received any payment.
Cake not delivered
Cake not delivered
Cake not delivered
Cake not delivered
Cake not delivered
Was this information helpful?
No (0)
Yes (0)
Feb 20, 2021
Complaint marked as Resolved 
Cake has been delivered by Indian cake the next day
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Customer Care Service
    Customer satisfaction rating
    24 Phone
    +91 20 4135 2222 Address
    101 Krishna Sagar Residency , Patolewadi, Old P B Road, Kolhapur, Maharashtra, India - 416005
    View Full Information