[Resolved]  [protected]@ICICI — wrong deduction of money from bank account

Address:Kapurthala, Punjab, 144626

Debited amount from my account but recharge not done
Sir i have done recharge on 21 april, 2018 on my jio no.[protected] via upi on my jio app of ₹349. The money was deducted and taken by "[protected]@icici" but no recharge was there shown and no msg was received of recharge done.
Jio customer care also responded in negative as they said that we have no money received so we cannot take action.
Sir i request u to take [protected]@icici customer care strict action to refund my money back.

My upi id :- [protected]@paytm
E - mail id :- happykuru. [protected]@gmail.com
Transaction i'd :[protected]
Transaction date :- 21-april-2018
Transaction time :- 07:04am
Kindly refund money to my bank account
Pnb.-[protected]
Ifsc code.-punb0312300
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 31, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2018
ICICI Bank Customer Care's response
Dear Happy Kuru,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23611
    Pending
    2053
    Resolved
    14238
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information