IndiaMart — Non delivery of product after getting payment 70500/- by indiamart registered seller

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	indiamart.com

I searched from India mart site a seller to provide Globalsat BU-353-s4 product. I called seller at number provided in India mart website detail as under:
Call Centre Help
M: [protected] Sekhar Rawat, G-94, Secotr 63. Noida UP.
A call was diverted to Phone no [protected] and picked up by Mr Ankit.
I finalised rate of product mentioned above and made payment by using NEFT in his ICICI Bank A/c Lajpat nagar Branch New Delhi provided by Mr Amit saying that there is problem in current account so pls deposit this saving bank, details as under:
Pawan Kumar SB A/c No[protected] ICICI Bank Lajpat nagar New delhi, IFSC code ICIC0000225 and sent bill copy of Rs 70500/- ( Bill was in name of IT Infotech Private Limited G-90, sector 63 Noida -200301 on our whatsapp no [protected]( authorised signatory of D Sign Softech pvt Ltd)

The funds was transferred from D. Sign Softech pvt ltd to Mr Pawan Kumar from ICICI to ICICI bank via NEFT and same credited after 10 minutes. The person Ankit told that the delivery will be made latest by 9.00 PM on 09/05/2017 but no one came to deliver goods, We approached and he told we have 18 pc only and remaining in Godown, so please cooperate we will deliver product at 8.30 to 9.00 am in morning on 10.5.2017. We were in touch since morning at 8.10 AM calling him and phone picked up by a female saying he is in bathroom and will come at your office immediately after keep himself ready. we contact again and promised that we will reach at 10. am and after that he tried to cheat saying within 1 hour I am reaching. But till 6.00PM he did not delivered goods, Now his phone is switched off. I made contact at No registered at India Mart [protected] again in evening and he told that I am director of Call Centre Help and deal in the product which was ordered, WE told him all story but he said I am not Pawan Kumar nor Ankit, we said we ordered on this mobile no and call transferred to another no [protected]. Ankit called us and give details of bank for payment after finalisation of rates.
All process was manipulated by all persons and cheated us by taking payment in ICICI and non delivery of product. So request you to take action against registered user at India mart as well as seller and request to help in refunding our payment.
Akash garg
[protected]