Indian Army — online theft by indian army official: victim of scam on olx- urgent

Address:

Pune, Pune, Maharashtra, 411005

Sir/Madam,

I, Divyanshi Mangal, residing at Uttam Townscapes Vishrantwadi Pune and working at Schlumberger Ltd. Pune, am a victim of a huge scam. The details are as follows:
I was planning to purchase second-hand Activa through OLX. I found an Activa Scooter for 21, 000 posted by Mantosh Yadav. I called him and on negotiation, he said that it will cost me 18, 000. He asked me for the token money of 3000 on PhonePe. He also sent me the pictures of Activa with License Plate Number MH12PL6706, RC, Insurance, his army canteen card, etc. (which are attached with this mail.) Also, I have attached the entire WhatsApp chat screenshots. I searched the license plate number on the RTO official website, and the details were matching with what he sent and told. This made me think that he is genuine. I transferred 3000 on his PhonePe number [protected]. The name was Roopak Kumar maharana. I asked him to confirm the name also. Again, he asked for 2000 rs more to complete the documentation process, I sent that also. I also sent him my aadhar card. He called me to Datta Mandir, Vimaan Nagar to take the scooty and give the remaining amount. I went there. He said that he is sending someone else for it as he himself is on-duty in military premises. He was calling me from this number: [protected]. On truecaller, it was showing Mantosh Yadav from the Indian army, Maharashtra. After this, someone else called me from [protected], shown as airforce cargo on Truecaller. He said that he is stuck in military premises and he needs to show receipt of entire 18, 000 Rs. to show to the officials who will permit him to go out. So-called Mantosh Yadav was building pressure on me to give 13, 000 more saying that the person is just 5 minutes away from your location and that you can not get inside the premises. Both of them convinced me to send 13, 000 more after giving his aadhar card photo, some location's photo where he is on duty (which is attached). After believing that he is genuine, I had to send him 13, 000 more. I realized he is a fraud when he began demanding for 3, 000 Rs. more since that person's PhonePe limit has been exceeded. Then, I and my father went to the nearest police station (Vimaan Nagar police chowki). They redirected us to Shivaji Nagar Police Headquarters Cyber branch. We went there and the policemen were already aware of our situation since they receive the same case many times each day. I filed a complaint there with the complaint number: 4179 (attached photo). My 18, 000 Rs + conveyance charges + time was wasted. When I searched on google, many people had filed similar complaints on various forums.
Now that, he has my aadhar card and photos, he can misuse them as well. Police must be really serious about it since it's going around from so long.

I want to ask that why is Pune police not doing anything if they are already so aware of it? Also, how come PhonePe is not helping out customers with the details of those fraud people? Why are they using PhonePe as their transaction portal? Why is OLX not getting serious about such issues? Why is their so much lack of security that just with a mobile number anyone can try to sell anything on OLX? Why does truecaller show anything that anyone wants it to show? Also, why are those people using the Indian Army's name and degrading it and no one is doing anything about it? Why is it not a big social media issue until now?

Applicant Bank name: PhonePe App (Transacted through Indian Bank on Phonepe)
PhonePe Transaction IDs:
P1908112042596065031854 (Rs 13000)P1908111942391410151898 (Rs 2000)
P1908111924340696781855 (Rs 3000)

I am attaching everything mentioned. Go through it. Kindly revert back as soon as possible.

Regards,
Divyanshi Mangal