Indian Bank — amount deducted transaction failed refund not processed

Address:201005
Website:www.indianbank.net.in/jsp/startIBPreview.jsp

Hi,

I tried to purchase the amazon gift voucher and it failed but amount got deducted from my card.
Card no. [protected]
Account number no.[protected]
Branch : sahibabad, rajendra nagar
Bank name: indian bank

₹7500 got deducted but didn't receive the voucher and it was showing transaction as failed.

According to the team they reversed the transaction and the amount is refunded to source account and the refund reference number for the same is 75503728286023623869796.

Pfa the screenshots so as to understand the issue & validate my claim.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Indian Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

I done transection of Rs 1000 in my another account
& i am not receive payment in my sbi account
I made the payment through phone pay

Please help to resolve this issue

I tried to add my paytm wallet Rs 500 from indian bank my a/c [protected] money debited message had come but not yet added Money in paytm wallet that indian bank still not refunded RS 500 pls anyone help me

Prakashbm's reply, Jan 14, 2019
Money not received in my account yet... When will receive rs500 to my a/c6514288989? Would you email me? Or shall you call me?
Email :bmprakash222@gmail.com
Mobile:9600956386
A/c:6514288989
Prakashbm's reply, Jan 14, 2019
Hello sir mam please refund rs 500 to my bank account
A/c 6514288989
Order ID:6703927943
Contact:9600956386
bmprakash222@gmail.com
Prakashbm's reply, Jan 14, 2019
Hello sir mam please refund rs 500 to my bank account
A/c 6514288989
Order ID:6703927943
Contact:9600956386
bmprakash222@gmail.com
Last 30th December 2018 I have purchased home need items at Ponnu stores, Camproad, East TAmbaram. The amount is Rs.1242/-. But yesterdy I checked my bank statement through online, I found it was doubly deducted. please return the amount of the same ASAP. My SB account no.[protected] Here with I have attached the trasaction details
In 24 hrs per day your indian bank mobile banking 23 hours busy how to send money or recieve money
I am very disappointed over this issue
I decide to close my account and choose any other bank for transaction

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    3867
    Pending
    0
    Resolved
    471
    Indian Bank Phone
    +91 44 2813 4300
    Indian Bank Address
    PB No: 5555, 254-260, Avvai Shanmugam Salai, Royapettah, Chennai, India - 600014
    View all Indian Bank contact information