Indian Bank — cybercrime atm cloned no security for deposits

Address:	Uttara Kannada, Karnataka, 581345
Website:	www.indianbank.in

My name is nilesh i m raising this complaint on behalf of my mother mala ganapati durgekar, sir my mother holds indian bank account ln karwar branch a/c [protected] and bank has provided the atm card services, on 13th of dec 2017, at 7:15pm i have withdraw 1000 rs from idbi atm machine karwar which was my last withdrawal but on same day at 9:30pm we received massage 10, 000rs has been withdrawn from our account, since we had family function in our home we didn't seen the massages, like this he withdrawn 1, 00, 000rs from our account till next day morning. On14th of dec at evening 6:30pm we saw the massages and immediately blocked atm card. Sir we have atm card with us neither me or my mother shared atm card details to any one but still amount has been withdrawn from our account by unknown person. We enquired indian bank manager he told us atm card is cloned and someone from delhi withdrawn the amount and he suggested us to file a cyber crime complaint. Next day i visited cyber crime office bangalore but they are not ready to file complaint because they work under city limits they told me to contact karwar sp office, we have no idea to whom we need to address this issue.

Sir i have attached all the scan copies with this mail and please let us know if you require any further information from us please consider this complaint and take action. Sir 1, 00, 000rs is not small amount for us we are fisherman we saved amount in bank but sambody has stolen now please provide justice to us.