Indian Bank — delay in refund from amazon

1 Review
Bhopal, Madhya Pradesh, India
 Yadavl on Feb 15, 2019
I have ordered a phone from amazon on 7th feb 2019. But due to some reason i had to cancel my order. It's been more than a week now but i have not received refund from amazon. As per amazon the refund has been processed but it has not been reflected in my account.
My account details are
A/c no =[protected]

Amazon account = mayank jain

delay in refund from amazon

Complaint Status

[Feb 15, 2019] Indian Bank customer support has been notified about the posted complaint.
Updated by Yadavl, Feb 19, 2019
Hi. It's been 2 weeks and I have not got the refund amount.. Could you please provide an update.. I have been calling your support number and even they doesn't seems to be know about it.. This is very frustrating and disappointing as a customer's perspective.
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    PB No: 5555, 254-260, Avvai Shanmugam Salai, Royapettah, Chennai, India - 600014
    Indian Bank - delay in refund from amazon