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Indian Bank — I order sonata watch on amazon. and I cancel that order and I request for refund from indian bank

As i have ordered a product from amazon and cancel it and amount is debited from account so there was refund amount initiated from their end on 30.11.2018 and the reference no is:[protected] but amount has not been credited in my account till late and continuously i am contacting customer care for this but not getting a reply for this. Please look into this matter as its very serious.
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Complaint Status


[Jan 31, 2019] Indian Bank customer support has been notified about the posted complaint.
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    Indian Bank
    Customer Care Service
    Customer satisfaction rating
    12%
    Complaints
    2816
    Pending
    0
    Resolved
    345
    Indian Bank Phone
    +91 44 2813 4300
    Indian Bank Address
    PB No: 5555, 254-260, Avvai Shanmugam Salai, Royapettah, Chennai, India - 600014
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