Indian Bank — mobile recharge/not refund to my account

Address:

Coimbatore, Tamil Nadu

I used to recharge my prepaid mobile on19.7.2019 in amazon app through indian bank debit card service but my order will be cancelled and amount will be taken and amazon will refund to bank and indian bank will not be refund amount credited to my indian bank account and my refund reference number is[protected] the problem is for more than one month and refund amount will not be credited so i use indian bank debit on amazon app with this kind of refund issue