Indian Bank — money return

Address:

Varanasi, Uttar Pradesh, 221005

I ankit anand is a student studying at iit bhu, varanasi. I bought a h. P. Pavilion 15cs2082tx from msm computer world llp h. O. Ck 61/49a, kashipura, showroom-b 27/67a, indira tower, durgakund varanasi - u. P. ([protected], [protected]) worth 62, 500 on 21- august-2019. I tried to pay through my debit card (Wdl sqn no.[protected] atm id[protected]. Firstly i paid 20, 000 which was successfull but later when i tried paying 40, 000 the amount got debited but the shop claims that the amount was not received. I tried contacting the bank many times but they are continuously extending the dates and are claiming that amount will be received soon. It has been more than a month and i unable to receive amount please try to look at it as the amount which is stucked is huge and it's kind o[censored]rgency for me. Even the shop is not returning the amount, so i feel bank should take a strict against it.