Indian Bank — refund not credited to account

Address:	Patna, Bihar, 800001
Website:	Indianbank.co.in

I have order one product from flipkart but the order was not placed and amount of rs. 13999 was deducted on 06/02/2018 but it was reverted back from flipkart on 07/02/2018 but still its not credited to my account. Kindly credit my account.
Name : md sahil alam
Account number :[protected]
Branch : budhmarg
• date of amount deducted[protected]
Bank reference number : 85215228038805232439312
Transaction i'd : [protected]
Amount deducted : 13999
Already 13 days over but amount not credited to the account. I have contacted the customer care and also my branch but they're delaying and making excuses only. I am not getting any resolution. Two times i have mailed to my branch bank i'd but there is no response