Indian Bank — refund not get amt rs 1299 in my account

Address:Bharuch, Gujarat, 392001
Website:INDIAN BANK

Dear sir /madam

I have purchased boat rockerz 400 handsate in amazon online date 23-jan - 2019. But some technically issues i return this product 31-jan-19. Them again same issue second time this product i return this product 3rd-feb-2019 and amazon refund my amt rs 1299 after 6 feb 2019 in 3 to 5 working days.

But tomorrow refun is not credit in my ac. My ac is active in indian bank - bharuch branch [ 587]and then me call in indian bank custmer care but he speak is amazon comny not credit in my refund and not make my serious issues

So i have requested you please solv my problem as soon ass and help to given me my refund my amt rs 1299 in my account.

I have attached some manage and doc
Please check this
+3 photos
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Indian Bank customer support has been notified about the posted complaint.
Feb 15, 2019
Updated by Afzal fruitwala
when i will get update from my bank on this.
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