[Resolved]  Indian Bank — refund not yet credit to my account

Address:Sanjay Nagar B p. No 20 kalwar road Jhotwara, Jaipur, Rajasthan, 302012

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Name: naved khan
Acc :[protected]
Mobile:[protected]
Refund ref num:rur[protected]
Bank - indian bank

I have purchased shoes from flipkart on by making payment of 989 through indian bank debit card. I have returned the item and flipkart initiated refund on with refund reference number of rur[protected]. I visited branch for solution and they contacted billdesk which is the payment gateway. Bill desk is asking to get payment reference number from branch for which branch has no answer. When i contacted amazon, they requested to file charge dispute with indian bank customer care. But indian bank customer care executives denying the existence of such form/facility. It is not about money but about the customer services offered by bank. It is the practical issue and may happen again in future for which bank should be ready with solution.
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Jan 17, 2020
Complaint marked as Resolved 
Indian Bank customer support has been notified about the posted complaint.
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