Indian Customs — extra custom duty charges on silver jewellery

Address:

Mumbai City, Maharashtra, 400076

Dear sir,

Hope this message finds you in good health.

I want to register a complaint regarding the custom officer in mumbai international airport.
I was coming back from dubai (Around 6 am, 12th feb passport number - h9721820) after my 5 day vacation and got 2 silver set for myself worth inr 56, 000/-
Since i bought the silver jewellery i went to the custom officer my self. I told them its worth and they still charged me inr 20, 000/- @ 35% import duty. (Please find attached custom reciept and jewellery bill)

Since i was not aware of the rule (Inr 45000 is duty free, and there is only 10% duty), they threatened me if i will not pay they will seize my jewellery.

I paid the amount.

I felt really cheated by the officers.

I am salary based employee and inr 20, 000 is a big value for me.

I would like to request you please look into the issue and refund my hard earned money back.

Regards,
Sanchita
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