[Resolved]  Indian Gift Portal — Order ref - igp 654192 delivery of items with incomplete status and irresponsibility by the indian gift portal official

Address:Kasaragod, Kerala

Order dated 8th August 2015 for 2 No's of Vaz for 2408 INR for which payment done through netbanking and received ORDER ID - IGP 654192. Item delivered on 12th August 2015, found Out of 2 No of Vaz 1 Is in complete set of 3 piece and 2nd one is with only 1 piece. 2 Piece missing to complete as set. IGP Official not responding properly my mails.
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Complaint marked as Resolved 
Good evening, Mr. Asif Jafar from IGP Contacted with below email and as per my request subject Item refund returned to my account. Thanks for Mr. Asif Jafar and their team for resolving this issue within 1 month period. Regards to Consumer Forum too. Sreekar Hide original message On Friday, September 4, 2015 9:46 AM, Asif Jafar wrote: On Thu, Sep 3, 2015 at 3:49 PM, Asif Jafar wrote: Dear Sir, We apologise for the inconvenience caused to you. We regret presently the selected flower vase is sold out. We humbly request you to please suggest if we can ship the alternative vase shown in below link Or if you suggest then we can refund you for the same. http://www.indiangiftsportal.com/p-skillful-art-:-brass-flower-vase.html Regards, Asif Customer has receive the product in broken/ Damage condition, Please find below links of broken item and do the needful. Image Link1 = http://www.indiangiftsportal.com/myshop/images/brokenProducts/654192 _Top + Bottom part missing.jpg Image Link2 = http://www.indiangiftsportal.com/myshop/images/brokenProducts/654192 _Incomplete Vase.jpg Image Link3 = http://www.indiangiftsportal.com/myshop/images/brokenProducts/654192 _3 Piece 1Set Vase.jpg Please note: incomplete items received Regards, IGP.com
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