[Resolved] Indian Gifts Portal / Intermesh Shopping Network — Charged extra for gift box, did not deliver it in a gift box. | |||||
Ordered a box of chocolates in a basket which was $9.00 When i finished ordering their site asked meif i need a gift box for extra rs.199. I clicked yes and they charged me total of $.13.61 (9+for gift box) when called them no response. Sent them email no response. Fyi - Order information Order id: igp858959 | status: dispatched Qty. Name weight price per unit amount status 1 basket of butter toffees Track package ↗ 400 rs.898 (Us$ 13.61) rs.898 (Us$ 13.61) shipped Sub-total rs.898 (Us$ 13.61) Shipping charges 0 Total rs. 898 (Us$ 14) Was this information helpful? | |||||
Dec 17, 2017 Complaint marked as Resolved Indian Gifts Portal / Intermesh Shopping Network customer support has been notified about the posted complaint. Verified Support Nov 08, 2017 Indian Gifts Portal / Intermesh Shopping Network Customer Care's response Hey, I am really sorry you had to go through this. As I can see the missing products were reshipped to the same address once we got the complaint. This generally dosent happen but we do try our best avoid the errors. Now we wont be able to investigate this case but please give us this chance to restore our faith with IGP again. Please feel free to call us on[protected] or email us on [protected]@indiangiftsportal.com and we'll be happy to assist you. Regards Surabhi | |||||
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