[Resolved]  Indian Health Organisation [IHO] — Harassment of patients in excess of billing amount

Address:Mohali, Punjab

My mother got admitted for in fortis hospital mohali for one day and hospital charged me extra rs. 21800 appox. For meropenum inj 1g (Qty.8)
No such injection was given in whole day.
Hospital receptionists are so rude. They have no manners.
When i meet patient welfare dept. Of hospital, they said bill is being reactified. But they didnt discharge patient on the same day. The other day they harrased me and made excuses like you have some bill issue, wait for 3 hours, our system shows error etc.

If i am paying extra money then they will discharge patient on the same day.
Its all harrasement of attendents as well as patients. Please do the needful.
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Jul 24, 2017
Complaint marked as Resolved 
Indian Health Organisation [IHO] customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2017
Indian Health Organisation [IHO] Customer Care's response
Dear IHO Member,

We completely understand your concern and deeply regret the inconvenience caused to you. In order to investigate and resolve the matter please write to us at [protected]@iho.in and share complete chronological account of the issue faced by you and the matter will be handled with utmost priority.

Please do not forget to share your IHO card no. and contact details with us, this will help us to do better assistance.

Regards,
IHO
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