[Resolved] Indian Health Organisation [IHO] — Non renewal of health policy

saurabhnema

from Dharwad, Karnataka

Address:	New Delhi, Delhi, 110075
Website:	www.iho.in

Hi,
I have opt iho heal policy for coverage upto 2 lakhs and renewal date is 15th july 2017. Last week when i ask to pay premium iho people said policy is no longer exist as association between iho and nic (Insurance company) is discontinued due to high claim ratio. I was never informed by either of the companies for this discontinuation and now nic is asking to opt for fresh policy with higher premium and less benefit.
Please look into the matter and advise to proceed further as how policy can discontinue and company take charge new premium rate.
Rgds
Saurabh nema
[protected]
Nema. [protected]@gmail.com

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Aug 18, 2017

Complaint marked as Resolved

Indian Health Organisation [IHO] customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2017

Indian Health Organisation [IHO] Customer Care's response Dear Member,

Thanking you for writing to us.

As per our telephonic conversation, we would like to apprise you that following the termination of the arrangement between IHO and National Insurance Company (NIC), IHO has stopped facilitating the renewal of your Insurance policy issued by NIC. Therefore for any queries or concerns related to your Group Mediclaim Insurance policy, you are requested to contact National Insurance Company directly . We hereunder provide you the details of the contact person from NIC:

Name: Ms. Pooja Nimesh
Email ID: Pooja.[protected]@nic.co.in
Tel No.:[protected], 24673653

Should you have any issues or concerns in regards to your IHO Membership, please feel free to write to us at [protected]@iho.in or call our Help Desk on[protected]Toll free) between 7AM - 10PM (except national holidays). Our help desk representative will be happy to assist you.”

Regards,
IHO

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Comments

Meeta Kamath

from Delhi, Delhi

Even i have the same problem... IHO is such a big fraud...When policy had to be taken then all the sweet talks..Now wen we require them then all this ######## that iho is seperated from NIC... Very nice Game played by IHO to make money from Customers like us

Indian Health Organisation [IHO] Customer Care's response, Jul 20, 2017

Verified Support

Dear IHO Member,

We completely understand your concern and deeply regret the inconvenience caused to you. In order to investigate and resolve the matter please write to us at [email protected] and share complete chronological account of the issue faced by you and the matter will be handled with utmost priority.

Please do not forget to share your IHO card no. and contact details with us, this will help us to do better assistance.

Regards,
IHO