[Resolved] Indian Health Organisation [IHO] — thyrocare voucher - could not be redeemed

Prem Anand S

from Tumkur, Karnataka

Address:	560047
Website:	Indian Health Organization

Hi team, i have bought a voucher worth rs1299 for thyrocare vouchers and they sent an email with voucher id however when i tried booking, the voucher says its invalid when called for a response the call is answered by different other customer care agents and not is able to solve the issue its been more than a month now and spoke to rimple, kiran, harish, srinath/girish supervisors and many more however none of them are able to solve the issue and everytime i call i have the explain the whole history again and again
Ridiculous service
Need urgent attention
Registered mobile number [protected]
Name - premanand

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Feb 15, 2018

Complaint marked as Resolved

Indian Health Organisation [IHO] customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2018

Indian Health Organisation [IHO] Customer Care's response Dear Mr. Premanand,

Greetings from Indian Health Organisation!

In reference to the issue raised by you and as per our telephonic conversation today, please find below Thyrocare Health Check-up and Netmeds Pharmacy Vouchers (worth of Rs. 500) for your reference.

Thyrocare Voucher Number: C197Y55Q
Netmeds Voucher Number: IHW148788

In order to redeem the aforesaid, would request you to kindly call at IHO helpline number.

Should you have more questions, feel free to write to us at [protected]@iho.in or call our helpdesk number[protected] between 08:00 AM till 08:00 PM (except national holidays), and we would be happy to help with your health benefits.