Indian Oil Corporation [IOC] — about delay/irregular delivery

Address:

Obra, 231219

Dear sir, i have a gas connection with indane gas agency, m/s obra gas service, obra sonbhadra, uttar pradesh, customer number 16203 name sanjay kumar singh since last eight years. Every time when i booked a sylinder over phone they never delivering on time. I had booked a sylinder on 27th september 2019 but i have not got delivery till now. Then i reached agency today, they tell me to query about my booking and when comes your number then you carry your sylinder.
A lot of consumers passbooks have been put by distributer. After that gas sylinders are sold upto rupees 1000 to 1200 through black marketing.
Please take a hard step against these types of systems created by this distributer.