Indian Oil Corporation [IOC] Complaints & Reviews

indane gas agency (prathana gas agency) is very poor service in delivery. particulary they are not attending the phone calls. please ask them to attent the calls.

thanking you

not attending the phone calls.

Kindly advice m/s. Pattammal Gas Agency of West Tambaram, Chennai to deliver the gas cylinder to consumer No: 30628 booked on 31st october 2007 at m/s. Sree Graha Gas Agency of East Tambaram which is recently closed by Indane gas company. This agency taken in to account on 3rd Nov 2007 and no delivery till date, but their records at Pattammal gas agency( recently reffered gas agency) shows gas was delivered as per the computer statement of Graha agency, even the other consumer no: 5876 mrs.Jyothi gas cylinder also the same condition. Pls intervine in this and arrange for the speedy delivery of Gas cylinder to Mr. A.G.Sekar,Door No: 24/10, vyasar street, East Tambaram, chennai-600059 of consumer No: 30628, cell:[protected] and[protected] to contact or discuss.
Due to closure of Graha agency this confusion has arised, so requested kindly to see the receipts or book whether gas has delivered or not, consumer signed or not etc., then advice pattmmal gas agency to give the immediate delivery of cylinder.As on today people who booked on 5th 6th Nov started receiving the gas cylinders. pls respond to this mail at the earliest.
Regards,
G.Thyagarajan.

Iam an Indane customer at North Paravoor, Eranakulam, Kerala.My cust ID is 10352. I have been associated with the Fortune Indane Services,Vadakkekara P.O. N.Paravur, Ernakulam, Kerala.

I have booked for a gas sylinder on 17/10/07 and they supplied the same on 19/11/07. lack of intimation of supply we were not available at home. When I contacted them on 21/11/07 they told that they cannot give it. They will supply on later and didnt gave any confirmation. Kindly do the necessary and help us.

Regards,

K.K.Sasikumar

M/s. Pattammal Gas Agency of West Tambaram, Chennai is not able to deliver the cylinder booked to them. My consumer No.40819 in the name of K. Karthikeyan ( Who is my father) have booked the cylinder 20 days back and yet to get the cylinder delivered to my home. When enquired directly, i have been told that the Gas has been delivered to my address on 15th November itself, which i haven't received yet. This is the real case of Re-routing the domestic cylinder to commercial. The Staff of Pattammal asked me to give a written complaint which i have gave them on 22nd November and they have promised me that the cylinder will be delivered next day.
But, still i haven't received the cylinder. From the recent news paper i am seeing that the law taking strict action against those misuse the domestic cylinder.
Kindly help me to get the cylinder in proper time, because we always depend on this and if not, this will be big trouble for us and we need to use kerosene or some other substance for cooking.
Please lookinto this and Oblige.
Regards,
Ullas. K

I live in Hauz Khas, New Delhi, and my Indane supplier is Mohanil Agency also in Hauz Khas, my consumer no. is 21710 (in the name of N. Ramanathan).
To begin with it is impossible to get through on the phone to the agency to book a cylinder, after about trying for two days, one gets through to have a bored, indifferent voice say, "4, 5 din mein pahunch jayega." No booking number is given unless you insist on it. I have booked my cylinder on 3rd Dec, today is 9th and despite a reminder and an assurance yesterday that it would certainly be delivered there is no sign of it - 6 days later.
I fail to understand why only Indane has a problem with cylinder delivery - or is the agency playing foul - I have often been told by them that if I were to carry my cylinder to the depot, I would get a replacement immediately - so is home delivery the issue here? My neighbours, have an HP service, the cylinders are delivered in 24 hours - so obviously there is NO all round shortage. Does someone at Indian Oil read these comments and offer redress or are we just wasting our time?

Please look into this issue. M/s Pattammal Gas Agency of West Tambaram, Chennai to deliver the gas cylinder to consumer No: 27435 booked on last week of October at m/s. Graha Gas Agency of East Tambaram which is recently closed by Indane gas company. On enquiring on 5th Dec with Pattammal, they told the cylinder was despatched and will get the same day or the next. However, while enquiring on 10th, they asked me to get the empty and collect the cylinder. On 12th when my driver approached they explained it will be door delivered the same day or next. Today since morning I am being trying 22266886, 22266691, 2263898, 22262812. All their numbers are continuously engaged since 8.30 am. Do advice, what should I do. Whom should I approach.

shyam gas service khatauli distt.- muzaffarnagar (u.p.)

MY COMPLAINT IS AGAINST INDIAN GAS LPG DISTRIBUTOR UDAYDEEP GAS AGENCY, SECTOR-7, FARIDABAD PREVIOUSLY HIS DELIVERY MAN SUPPLLY SHORT GASES ON HOME DELIVERY, THEN WE STARTED TAKING THE REFILL CYCLINDER FROM HIS SHOP/GODOWN, HOWEVER HE CHARGED FULL AMOUNT APPLICABLE TO HOME DELIVERY. TODAY 14.01.2008, PERSON SITTING AT THE COUNTER, REFUSED TO GIVE THE DELIVERY AT SHOP TOLD US THAT NOW ONWARD ONLY HOME DELIVERY WILL BE MADE. WHEN WE ASKED HIM TO MENTION THIS IN OUR CONSUMER PASS BOOK HE THROUGH AWAY OUR AND MISBEHAVE WITH US VERY BADLY, I WANT TO KNOW IS IN INDIA WE HAVE ANY RIGHTS TO FIGHTS WITH SUCH DADAGIRI OF THE DISTRIBUTORS OR FORGET/BEAR ALL THIS. OR INDIAN OIL WHICH IS A GOVERNMENT GOVERNEMENT OWNED PSU TAKE STICK ACTION AGAINST SUCH DISTRIBUTOR. PLEASE ADVICE ME WHAT SHOULD I DO. I WANT TO FIGHT MY CASE AT THE VERY END. PLEASE ADVICE ME WHERE I FILED MY COMPLAINTS. EVEN AFTER 60 YEARS OF INDEPENDANCE WE WERE FORCE TO BEAR THE DADAGIRI OF SUCH DISTRIBUTOR.

Dear sir,

Iam from pramadom Panchayat 2Km from pathanamthitta Town.
My consumer no.11998 [SAROJ GAS AGENCY]

workers from Saroj Gas agency leaded Rs 317/- from us and they do not connect the cyilinder to the stove

We are kindly say to you please take a necassery action against they.

yours Faithfully
ANNIE KOSHY

i booked my cyleder with tee murti gas agaency h black vikaspuri new delhi

dt 12.1.2008 but cylender not recd dt-24.1.2008

my cosumer no-tg -11240

they have promised to me that next day you will get cooking gas cyleder .

i contect gas manager -mobile no -[protected]


sir pls check matter


thanks

jagbir singh -[protected]

i booked my gas cylender 1 month ago with tee murti gas agengy but not recd gas dt- 24.1.0008

my consuer no-tg-11201

pls helf me

thier is very blacking gas cylender


jagdish kumar

[protected]

i booked my cylender dt-24.12.2007 with tee murti gas agency h black vikas puri new delhi

not recd cylender - dt 24.1.2008

my consumer no is t-3645


there is very black marking .

sir pls check this metter .


lachhman das bhardwaj

village -nilothi
new delhi-110041

I have booked my Cylinder 01/02/08, through phone and the lady told that it will be delivered before 10/02/08, and when i called again on 12/02/08, the lady told that your bill is processed and shows that your cylinder has been delivered, but the Guy who delivers is irregular, his Name is Suresh and he never delivers the Cylinder On Time, we have to be back after him to get the delivery. I have made several complaints against SURESH, but the Management, RAGHAVENDRA GAS AGENCY, AVADI, CHENNAI -54. always support him and say that, they have issued the bill and based on the booking date, SURESH WILL DELIVER THE CYLINDER. THERE IS LOT OF BLACK MARKETING BY RAGHAVENDRA GAS AGENCY, AVADI, CHENNAI - 54.GOVT. SHOULD INTERVENE AND DO SOME THING.............

I do not believe that the shotage is only created at the Distributor's end as there are so many other problems starting from the bottling plant of Indian Oil Corporation and till it reaches the Distributor's Gas Godown.Labour at the bottling plants are the main bottlenecks in keeping the supply flow of cylinders as they work according to their convenience, as the union is so strong that IOC can do nothing in front of them. Again when the truck load of filled cylinders is ready for its journey the staff at the SND (where the challans are prepared for each and every gas agency) too works at there leisure.They keep truck drivers waiting for long before handing them their particular challans.Indian Oil Corporation is the only Oil company whose Distributor's maintain a good record of the cylinders supplied to them.Before reaching the gas godowns tips have to be paid at the major intersections to the traffic personnal for the smooth flow. Once it reaches the gas godown majority of cylinders are checked for their weight as this practice is being forced by the weight and measurement so it too consumes time. One major and the most important thing I will now let you people know is that "scarcity is only because of the major loss being suffered by the oil companies on each and particular cylinder". Once the subsidy burden is removed from the respective Oil Companies head I can assure you that no single complaint will ever arise regarding the shortage of cylinders. Till 4 years back the subsidy burden was being borned by the government of India but later government made it clear to the Oil Companies that reduce your net profits and absorb the subsidy burden by yourself and then the oil companies litterally retracted from selling it so openly and freely. Consumers must understand that the actual shortage is only cos of the subsidy burden.I am not defending the distributors totally.Mostly dealers are involved in un scurpolous activities but there are customers too who are making money by selling their cylinders to the sweetshops or dhabas and that is nearly impossible to stop.There is a major difference between the commercial cylinder price and a domestic cylinder price as the commercial cylinder costs 1030(19kg) and a domestic cylinder costs 294.75p(14.2kg). The day the government understands the need of removing the subsidy burdens from the Oil Companies heads there will be again a smooth supply of gas cylinders and hence the complaints from the consumers.

what is the diferant between 1 ltr & 1 kg of lpg gas

what is the diferance between 1 ltr & 1 kg of LPG gas. if difference how

I am registered with M/s P.L.Gas, Kolkata.My Consumer No. is PL/1404 and had booked the Gas on 13.03.2008. I am having single cylinder connection. On follow up since last 10 days, the Distributor is assuring that the Cylinder shall be delivered on date. But till today i.e. 02.04.2008 I have not received the Cylinder. I am waiting un necessarily at my residence in for the Cylinder to come.

Indane LPG — New connection not given

Its about Guru krupa indane gas co in vyapar kendra Gurgaon... Very bad service... They never pick up the phone and they say u can book for refill on these numbers only... I wonder when they dont pick these numbers at all then at the time of emergency how would one handles...its really ...they should be dragged in court for such poor customer dealing ...

Dealer's Name: Esbee Enterprises, Sheikh Serai, New Delhi. Phone: 26016182
Consumer: Mrs. Chandra Dayal
Consumer No.: 6684

We are just unable to get cylinder refills from this distributor. If you ring up early morning, they tell you to ring up later, as they had not yet switched on their system. If you try to call them "later" you will never get connected. Once I even visited them and received the same reply they were giving to everone: "You will receive your supply in 3 to 4 days". The promised supply never arrived. However, getting refills from "other sources" is never a problem. Where do they get their supply from? Has any one ever tried to find out as to how and where all small time commercial users are still getting the supply of domestic cylinders?

Anyway, this time I booked my order with "TOMOGAS" on the internet too on 3.5.08. I followed this up with a phone call at 9.30 AM on 5.5.08. I was told I will receive supply within 3 to 4 days. When I tried to explain that I had booked the order earlier on the internet too, I was told that the "system" was still not on and that I will receive supply as promised. Since no supply had been received, I called the agency at 6.30 PM. This time, I was curtly told to ring up in the morning as the "System" had been shut down!! Do these people think that the consumer has nothing else to do except keep on trying to contact them on unreachable phone lines? Why does Indian Oil not take more interest in the difficulties being faced by consumers at hands of the dealers who don't consider them to be their customers. In case any one at Indian Oil is listening, I venture to make the following suggetions:

1. Insist on the dealers on the dealers to have an e-mail address, about which their customers should be informed. Besides avoiding busy telephone lines, the consumer will have a record of the booking.
2. Indian Oil must create an e-mail address and have dedicated phone numbers for registering complaints regarding dealers. These obviously need to be extensively advertised.

It is very surprising that no one at Indian Oil ever thought of having some arrangement for their gas "customers" to register their complaints against their dealers. Do they expect the dealers to tell them about the difficulties they are creating for their "customers"? Or are they just not interested? Or again, they know about all the malpractices but are just not bothered?

Has Indian Oil ever responded to any of the complaints posted here?

Indane LPG — NON AVAILABILITY OF NOC

I WANTED TO CHANGE FROM INDANE TO HP FOR BETTER SRVICE. HP WANTED A N.O.C. FROM INDANE. INDANE DEALER TOLD HE CAN NOT GIVE IT. IS THERE ANY COMPANY RULE REGARDING THAT? OR -- IT IS JUST THAT THE DEALER DID NOT WANT TO GIVE IT BECAUSE HE WILL BE QUESTIONED? KINDLY HELP.

sir i have connection from your company from 15/04/2008 at your jaipur ( shastri nagar gas service ) 130 ram nagar shopping center shastri nagar jaipur, know i sift from jaipur to udaipur your jaipur office give me termination voucher no [protected] dated 15/04/2008 i deposit at you jaipur office my two cylinder and one regulator they told me that u give this t v at udaipur office when i asked for refund they told me your deposit with indian oil corporation you only give this t v they charge u only two gas refile charges ( rs 302*2=604/- ) only
when u give this t v to your udaipur office ( udaipur gas services )near sevasram udaipur they told me to paid complet amount with rs 1900/- ( rs 2865 )
but when your jaipur office cant give me such amount then why i give your udaipur office complete amount .
pls do needful and know to me what can i do


thanks

from

gaurav sharma
55 jamna nagar
st george school road
near pacifice m b a colledge
debari
udaipur
ph[protected]

Ihave booked refilling on[protected] through central booking tel No. 2160 vide comp. No. 21 but till date I could not get the cylider. My consumer no. is 31966 with Amrit Enterprisase c-4 Yamuna Vihar Delhi 110053.

N D SHARMA

Ihave booked refilling on[protected] through central booking tel No. 2160 vide comp. No. 21 but till date I could not get the cylider. My consumer no. is 31966 with Amrit Enterprisase c-4 Yamuna Vihar Delhi 110053.

N D SHARMA

lpg (indane) — no delivery for 20 days

sir/ madam, i am a LPG consumer of sunam, district sangrur in punjab. distbutor of my area is sunam gas service, old anaj mandi, sunam. i booked my number dt : 06june, 2008. many times i call for delivery in sunam gas service office ( tell:[protected], but they asking delivery is given two days. but till 27/06/08time 2:11pm. no body delivered my gas service. tomorrow sunam gas service`s delivery boy behaviour roudly his named kailash . he is saying i m not given your sylinder.

hie behaviour is very bad & miss behave with us. can i hope for solution of this complaint. ( my coustmer no: 1465, s.v.no: 269170)
with regards
manish kumar.

Indane LPG — REFUSAL TO SUPPLY LPG REFILL TO CUST.NO.31441 BY Mr/s SHARMA GAS CO., UTTAM NAGAR, NEW DELHI

Dear Sir,
I am an old Cusumer of LPG taking my supply of domestic LPG cyliders from Mr/s Sharma Gas Company, Uttam Nagar, New Delhi ( Ph : 28564166, 28564167,[protected] since a very long time . My Costomer No. is 31441. The distributor has since refused to supply LPG to me . Last supply was done on 19.07.2008 only.He has also not sent the refill to my Home despite my Tele-Booking on Telephone No. 1260 on 8th August, 2008 at 9.53 AM with Sr. No.1, though he is continuing supply to other homes in my lane. On enquiry, the distributor informed me that my connection has been transferred to Mr/s Raj Flame, Mohan Garden, Uttam Nagar, New Delhi . As this is done without taking my consent causing significant hardship to me, I request you to intervene, take necessary action against the erring distributor and continue my supply from him as before.
Even after 15 days of Booking on Phone No, 1260, I could not get my LPG refill.
Thanking you

Sincerely
M.C. Bhatnagar
B-247, Mohan Garden,
Uttam Nagar
New Delhi-110059
Mobile : [protected]

i booked for delivery of lpg lasst 8-10 days back with kanpur gas agency back but till date we have not recd, pl look into the matter and instruct accordingly. very hope less service . even they dont hold phone
gas connection no 20165
agency : kanpur gas
address 208/6 babu purwa colony
kidway nagar kanpur

Dear Sir.
My indane LPG consumer no. is RF-5673 which is alloted under my father name and registered with M/s Raj Flame, Rama Park Bus Stand, Najafgarh Road, New Delhi.

I book my cylinder through 1260 by MTNL phone but I never receive the cylinder on time. My efforts to contact in agency goes in vein because contact nos. of agency i.e. 2533899 & 25337713 always keep engaged or hang up during working hours.

This agency does not ensure delivery on time. Last time i booked my cylinder on 22nd August and still on 3rd September i am waiting for my cylinder at my door.

Please do some valuable majors in this regard which will help me to get the delivery on time. If possible kindly give me contact no. and name of concern officer of my area.

Hoping Indian Oil will take necessary action for their customers satisfaction.

Regards

Vijay Kumar Dubey
S/O - Parshuram Dubey
20- A, Sainik Enclave Sec-3
Mohan Garden, New Delhi-59

MY COMPLAINT IS AGAINST INDANE GAS LPG DISTRIBUTOR AISWARYA GAS AGENCIES, KARUVELIPADY, COCHIN 682005. WHEN I USED TO CALL THE AGENCY FOR BOOKING OF LPG OR FOR SOME QUERY, THE LADY WHO USED TO ATTEND THE PHONE IS BEHAVING IN SUCH A RUDE MANNER ONCE I THOUGHT WHETHER I CALLED TO THE POLICE STATION OR TO A GAS AGENCY. THE THING IS SHE DOESNT KNOW HOW TO BEHAVE TO PEOPLE AND WHAT HER JOB & ETC...]

PLEASE DO THE NECESSARY FOR THE SAME...

Indane LPG — NON SUPPLY OF LPG

CONSUMER NO.11013
GAS AGENCY: AMBILY GAS (INDANE), PAMPADY, KOTTAYAM DT.,
KERALA STATE.
BOOKING DATE: 31/07/2008
BOOKING NO.10186

NOT SUPPLTIED GAS TILL THIS DATE. PLEASE TAKE NECESSARY
STEPS FOR A GOOD SERVICE TO THE CUSTOMERS.

indane -lpg — agency closed

I PRITI MITTAL COSTOMER OF INDANE-LPG, OUR PROBLEM IS THIS MY INDANE LPG SUPPLIER M/S GANGA GAIS AGENCIES, AVAS VIKAS COLONY, SIKANDARA HAS BEEN CLOSED NOW A DAYS.
I DON'T UNDER STAND WHAT I DO IN THIS CIRCUMTANCES.

Indane LPG — less than standard weight

Dear sir, this is to inform u that RANBIR GAS agency, JALANDHAR CITY is supplying LPG to domestic consumer 5 kg less than its standard weight.We request your good self to take immediate action against them.If immediate action is not taken we will go to consumer forum.

Thanks& regards
Ravinder Gosain

Indane LPG
Posted:[protected] by I.A.KHAN[send email]
Non delivery of LPG
I am registered with M/s Siddhu Enterprises, Dilshad Garden, Delhi My Consumer No. is 9985 and had booked the Gas on 17.09.2008 andbooking no.was 35 .On follow up since last 20 days, the Distributor niether lift the telephone nor the Cylinder delivered till today i.e. 07.10.2008 I have not received the Cylinder. I am waiting un necessarily at my residence in for the Cylinder to come.

Indane LPG
Posted:[protected] by I.A.KHAN[send email]
Non delivery of LPG
I am registered with M/s Siddhu Enterprises, Dilshad Garden, Delhi My Consumer No. is 9985 and had booked the Gas on 17.09.2008 and booking no.was 35 .On follow up since last 20 days, the Distributor neither lift the telephone nor the Cylinder delivered till today i.e. 07.10.2008 I have not received the Cylinder. I am waiting un necessarily at my residence in for the Cylinder to come.

we have booked the gas.when we get a delivery, the next booking is done only after 21 days and delivered after one and half month.we are totally 8 members in our family and we cannot be satisfied with this sort of delivery.please help.even if we go there and inquire about it they don't even bother to reply us.

Distributor:Guru Gas Agency

LPG ( Indane ) — Non supply of LPG

SK Gas Agency, Ranchi Jharkhand Complaints - Abnormal delay in LPG supplies
Review all SK Gas Agency, Ranchi Jharkhand complaints
SK Gas Agency, Ranchi Jharkhand
Posted:[protected] by Peeyush Priyam [send email]
Abnormal delay in LPG supplies


I am a LPG Indane customer with SK Gas Agency, Ranchi Jharkhand. and my consumer Number is 14201. S.K.Gas Agenecy is not booking the gas on Telephone in spite of my repeated requests, niether they are supplying LPG timely. Indane (Indian Oil Corporation) should terminate his dealership.


Is anyone in the company to look after my problem?

please tell me that how I can get a new indane lpg connection in koparkhairane or vashi in new mumbai?

Sir,
Iam an Indane customer at Clappana, Kollam, Kerala.My cust ID is 10978 in the name of my brother Navas). I have been associated with the M/S Omkaram Indane Service, Kallor Jn., Oachira, Kollam, Kerala.

I am possessing only one cylinder and booked for refill on 25th Aug'2008 vide booking No. 4497 with above distributor. After elapse of 61 days yet to get the cylinder delivered to my home. When enquired directly, they told that due to shortage of supply they are not in a position to deliver the cylinder. Whenever we contacted them for delivery they informed that they will supply it within one week . Yesterday we again contacted them and the answer is usual.

Sir, I am serving in Ministry of Home Affairs at Delhi. My family including old aged parents and school going children residing home are facing difficulties due to this. I also personally contacted them last week and they assured me that they will give delivery next day. I fail to understand why only this distributor has a problem with cylinder delivery even after 60 days or is the agency playing foul.

Sir kindly advise me in this regard and necessary steps may please be taken against the defaulter.

sincerely
Thajudeen S
'G' Dte, HQ DG BSF
Ministry of Home Affairs
CGO Complex
New Delhi-3

Indane LPG — non-supply of Indane LPG

I am a LPG Indane customer with PURANPUR Gas Service, PURANPUR(PILIBHIT), U.P. and my consumer Number is 560. I have booked for a refill on 30.09.2008 under order No.7966. Even though it is more than twenty five days, I have not received my refill from Indane (Indian Oil Corporation) dealer. I made many phone calls to know about the delay but they do not pickup the phone. I also came to know, that they were distributing the cylinders booked on 15/10/2008 today, but my cylinder has not yet been delivered.

indane gas raghavendra gas agency — delivery after 45 days only

sir.gas supely10days this agency 45 days wat yuss

Kindly inform Rajammal gas Agency to deliver the Gas cylinder on Time. Even they dont accept the booking. They told us the booking time for forthe cylinder is 25 days after the cylider is delivered and after booking they will deliver in two weeks of time. That counts for more than 40 days for a cylinder. Even for normal cooking usage a cylinder will not available for more than 3o days, how thay expect us to use a cylinder for more than 40 days.This is ridiculous. whever we approach them thay say the have not received the load.

we are facing a worst scenario with Indane. What the hell people are doing there in the Office.

Worst delivery, they dont care for the customers.

The telephones two nos. available at rajesh gas agencies, madhavram, are kept on the table. not in the stand. so we are getting pre recorded message of the line is busy. There are lot of complaints against the agency. What action has been taken so far. Come out of 4 walls and see what is happening in the city especially in the mathur madhavaram area. are u having the courage to meeting the public in person by conducting the consumer meet in this area. hopeless service . my aunts son has also worked in the ioc as reginoal finace director at delhi.we cannot even book for the supply. what a pity. are we in india or in uganda. lot of threatening. better take action to wind up the agency.

Non supply of indane LPG
It is deeply regretted that in spite of repeated request and personal approach the agency is not delivering the LPG cylinder booked in spite of sufficient stock.They don’t even answer properly to our questions. Such foul play is on going at Gurukrupa Gas Agency, Karelibaug Vadodara (code No. 9112629). Kindly please advise me in this regard as I possess only single connection cylinder and such an act is not at all desirable.
Consumer No. 6241
Name – Shakil A Khan
Vadodara -18.

On 10th November, 2008 I have registered a complaint against Anupam Gas Agency, Gopalnagar, North 24 parganas, West Bengal in connection with harrasment for new connection of LPG domestic Gas service. But, till now no response reached in my account.


Amitava sur

INDIAN OIL / INDANE COOKING GAS LPG — NON SUPPLY OF REFILL OF LPG

MY REGISTERED CONSUMER No. 13111

INDANE DEALER NAME: AMBICA GAS SERVICE, ISANPUR,
AHMEDABAD - (GUJARAT).
PIN CODE: 382443.

I AM NOT GETTING BOOKING / SUPPLY OF COOKING LPG SINCE LAST ONE MONTH.

Indane LPG — Dilapidated cylinders

Now a days the condition of the cylinders supplied by Abhinav Gas Service Karnal (Haryana) is very very bad. The cylinders are in such a dilapidated condition and so dented that fear of leakage is always there. Not only fear the cylinders these leak a small amount of gas regularly from the valve. Why does the company not change such old and dilapidated cylinders?

Shivashankar Agency, Porur, chennai - 116.
Sir,
Above mentioned agency is not picking up the phone at all or every time i use to hear the engaged tone. Each and every time i use to ring for 2-3 days that to 40-50 times a day.[protected] &[protected] u yourself can try this phone no.My consumer no is 64244.

Dear sirs, Iam jellyjoby drafting this letter very painfully, regarding INDANE gas connection is not changed in my home town. while I was in Bangolre taking connection from J.N Enterprises consumer number D275861, Jelly Afrancis, NO:65/28, 1st cross 2nd main, Balaji nagar, taverekere. After one year, my official part, back to my home town. And tried to contact J.N, Enterprises change gas connection they told to contact my nearest gas dealer and surrender cylinder and regulater, and I contact M/S Asha Gas Agency, 28/690A YMCA ROAD, CHALAKUDY-680307, KERALA at Chalakudy, they disagreed and told, collect termination letter.And again contact J.N to send somebody(with authorisation letter), and they disagreed.what I do getting gas connection in my home town, actually I d'nt know this termination letter formalities. kindly do the needfull.
thanhs, Rgards,
jobyjelly.

Dear sirs, Iam jellyjoby drafting this letter very painfully, regarding INDANE gas connection is not changed in my home town. while I was in Bangolre taking connection from J.N Enterprises consumer number D275861, Jelly Afrancis, NO:65/28, 1st cross 2nd main, Balaji nagar, taverekere. After one year, my official part, back to my home town. And tried to contact J.N, Enterprises change gas connection they told to contact my nearest gas dealer and surrender cylinder and regulater, and I contact M/S Asha Gas Agency, 28/690A YMCA ROAD, CHALAKUDY-680307, KERALA at Chalakudy, they disagreed and told, collect termination letter.And again contact J.N to send somebody(with authorisation letter), and they disagreed.what I do getting gas connection in my home town, actually I d'nt know this termination letter formalities. kindly do the needfull.
thanhs, Rgards,
jobyjelly.

Sir,
Consumer No.23697.
Agent: Rajammal Gas Agency, Perambur Barracks Road. Chennai.
The response given to customers by the staff at the above mentioned is worse than a Ration Shop.They are not doing us a favour by booking cylinders they are paid for it, and WE ARE NOT GETTING THE CYLINDER FREE.
We had booked a cyclinder on 21/11/2008, even after several calls and visits they fail to give us a proper response.
Even a complaint to Indane Customer Care has not been answered.[protected]
We expect a better service from a NAVRATNA company.
Thanks.
P.Dinesh. [protected]
Please ask them to be more responsible.

Dear sirs,
I am Jobydavis drafting this letter very painfully regarding inavalablity Indane gas connection.we take the gas connection from JN enterprises, 98/6, 20th main, BTM 1 stage, Bangalore-560029, in wife name C N:0038016, Jelly.A.Francis, NO:65/28, 1-st cross 2nd main, Balaji Nagar, Taverekere, Banglore.After one year, part of my job, we back to homeplace(Kerala), and we tried to contact J.N Enterprise, to collect the gas, they told to contact our nearest gas dealer surrender the cylinder & regulater, as per direction we contact, M/S Asha gas agencies, 28/690 A YMCA Road, Chalakudy-680307. And they regrett to supplying gas, and required to produce termination voucher. And we ready send one of my friend with authorisation letter, and imformed J.N.Enterprises, they disagreed my request.what we do this situation ?, kindly do the needful to getting gas from our home town.
thanks,
regards,
jobydavis.

No response from Esbee enterprises. They dont pick the phone always engaged. its really a nuisance for me...I really transfer my agency to another one.

Hi,
This complain is regards to Zincu Gas Services located in Dimapur(Nagaland).The agency sells most of its stock is black market and we guys who are registered with their agency are left with no other option but to buy the gas at higher prices in black market.Few days back a rediculous thing happened, they were giving gas only to nagas.It should be first come and first serve, so why they are being partial.They are doing all sort of things you could never imagine.I request to please look into the matter so that the is fair distribution of gas in the area.
with regards,
mohit

Indane LPG — Regarding No delivery of gas cylender timely

Sir,
I am an indane gas consomer Manoj Pandey Gas agency, Vishal Khand, Gomti Nagar, Lucknow with the consumber number of 9900 (M). We initially booked our gas on[protected]. We were told in 3 days we will get the cylender. There was no delivery till[protected]. But he told today that after 4 to 5 days we will get the cylender.

Please find necessory action.

Thanking you,
From
B.K. Gupta
3/199. Vipul Khand,
Gomti Nagar,
Lucknow
(M) [protected]

Sir/Mam,

Gas Delivery persons are not responsible to all ( Public )
He says always Bills ot available to me .
( Eg : Palani & Arhivalagan )

Anna Street,
Kovilpathagai,
avadi ch-62

Dear Sir,

I have Indane Gas connection through Vijay Gas Agencies, Coimbatore. I have booked for new cylinder on 17-12-08 They sent and card stating 'DOOR LOCKED' on 21-12-08 for non-delivery. Immediately on telephoned them they said they have issued the said cylinder to some other person and we will send you as soon as stock is ready. I have telephoned to the agencies daily the said the same answer. I have seen the delivery boy last two days nearby my house for new cylinder delivery. Why they act like this please take action against them.

My Name R. PRASANNA VENKATESWARA MOORHTY, 15 A. Ramalingam Colony, Coimbatore 641043
My consumer No.10837

Please arrange to get me the new cylinder at the earliest

regards
R P V Moorthy

indene lpg — non supply

I am very much puzzeled by your distributor FAIR DEAL GAS CORNER, 16 creek row, Kolkata. I like to inform you that they are not picking their phone. I am booking for supply on 11.12.08 but till date i am not getting my supply, while personally visting them several times they assured tomorrow you get but they are not delivering.My consumer no is 5775. I am very much pleased if you call me because i am not clearing my pain through this mail.

I am a customer of Indane Distributors( customer number : 38780, Rajalakshmi Agencies, Dharmapuri
636 701). The delivery boys who are working there misuse the refill and deliver to the others and make good money.When i complained about this, the distributor has taken action. thanks to the dealer. but he put the bill lately for 10 days. Due to this irresponsible activity of the delivery boys, my next refill booking date has been delayed further 10 days. The gap between booking and delivering the refill has been prolonged for 30+10+ 30 + 70 days for the first refill and 40 days for second refill. and there is a standing inbuilt announcement is : Booking will be held only after 30 days. No Officials of IOC are keen on issuing such a open announcement of the duration of the refill bookings. Though there are number of queries made over mail/phone no officials are responding. i will have a plan to get information by Information act.Before that i hope to get clear cut policies about this from the officials of IOC.

I strongly agree with all the sufferers above. For the past 1 week I am struggling to get my refill but nobody is listening!! Even this Consumer Complaints Forum seems to be a fake one! Is there any action being taken?? I am a 63yr old lady. Not keeping well most of the time, plus most of the time I stay alone. Its not possible for me physically to run around the distributing agency and the delivery boys to get a refill. I've booked my cylinder on 18th of December, 2008 and 16 days have past...nothing has happened. No cylinder, nothing. I've given a call at least thrice to the distributor, and they're like "aaj hi bhejtein hain" etc. But alas, no cylinder in sight. I can see the delivery boys are selling the cylinders to people approaching to them, but I can't do anything about it. I feel so helpless!! If I ask them, they say that they didn't get any slip yet. Now, I am totally stuck. I am, like other consumers are at the mercy of these people. These problem is getting on my nerves. I am mentally traumatized by these kind of behavior. Indane is entirely responsible for this. Still, hoping that these problems get resolved, I am giving the details below.

Consumer no.: 26204

Distributor details:
YADU INDANE GAS SEWA
D-33, Site 4 Sahibabad Indus Area
Ghaziabad, UP - 201005

dear sir,

no booking before 21 days & no refilling in 21 days that is 42 days gap & then misbehave no home delivery & not attending phone.my customer number is-4128 at distribution number-201861 GNDTP BATHINDA .

THANKS & REGARDS
KULWINDER SINGH
MNO[protected],[protected]

Indane LPG — Non booking of LPG

Dear Sir
I am a consumer of LPG connection No. VR32133 from Vijay Rattan Enterprises, 445/1, 446/3, Karkardume Crossing, Vikas Marg, Extn. Delhi ( Code No.[protected]. I am holding this consumer no since 1999. Last year I have gone outstation for some time hence we have not taken gas cylender. On coming back in November 2008 we are trying to book the gas from the same agency but every time they told us that an office rwill verify our connection from IOCL side which is at present not available at thier office. They also told us that we have to come next week everytime to meet him personally. But everytime he is not available at thier office. We have to face a lot of problems due to this even have valid connection.

Kindly help us out.

Indane LPG — Delay in supply on transfer

On our shifting to the new flat in Guruvayur, I got my Indane LPG connection transfered to Guruvayur and booked the refill with M/s Guruvayur Indane Services, at Aroma BLDG, Outer Ring Road, Guruvayur, on 2nd Jan. 2009. They told that even if mine is the 1st cylinder on transfer, I have to wait for 30 to 45 days to get the refill. The behavior of the staff is very arrogant, especially the man who sit in the front desk. My booking no. is 520. Last week When I inquired I was told that I may get it in Feb. 09, without any assurance. I am almost sure that supply has been effected to those booked after me.
On transfer at least I would have been given the 1st refill immediately. At least they should tell me the specific day on which they will deliver the cylinder, so that one o[censored]s can stay at home to collect the same. Usually they will simply say that the door was locked, with out informing.The Phone no. has been given & entered in their records.
I feel that this Agency is doing all sort of manipulations tn the supply of refills to their advantage. Such inordinate delay is the artificial creation by this Agency. The very functioning of this Agency needs to be thoroughly investigated by some honest vigilance officers, and if found guilty, severe action should be taken, so that the distributors provide the services in a more customer friendly manner, within the regulations laid down by the IOC.
I trust that this will receive the attention of all concerned and the functioning of this Agency is set right to benefit the common consumers

I have booked refilling on[protected] through central booking tel No.[protected]booking. No. 13); many time complainted also, but till date I could not get the cylider. My consumer no. is 35549 with K-2 International Enterprises Sarita Vihar, New Delhi 110076.
S Vidyadharan Nair
C/o. Pritam Singh (H/O)
Near Bhangar Chowk
Mehala Mohalla, Madanpur Khadar
New Delhi-110076

Dear Sir,

I Anil Jain have booked gas many times december 2008 ownwards and latest on 24th january 2009 customer service .no:KG-18342 with KWIC GAS SERVICE at Jwala heri market Paschim vihar new delhi.i personnally went to agency today also and surprised to know that gas has already been delivered whereas we have not yet received the gas so far.we fear that our gas connection has been regularly misused by the agency people.
>please enquire into the matter .
>Please revert me back as soon as possible
>If i will not get any satisfactory reply soonest, iwill go to media.

I had booked gas cylinder on 14.1.2009 with the request to deliver the same on Sunday. Our consumer No.is CG26497 and dealer is City Gas, Ist Floor, Sector 37, Chandigarh. However, till date no delivery has been made despite our repeated askings and even visit to dealers premises. They say that delivery was sent on Monday and house was locked, which absolutely untrue as nobody came to deliver the cylinder. Be that as it may, when the agency agreed to send the cylinder on Sunday why the same was not sent on that day. Even thereafter no delivery is being made and when we contact the Agency they only give assurances that delivery will be made in one or two days but no supply has been made. It appears that the cylinders are being black-marketed and innocent consumers are being unnecessarily pestered. There is no fun in embarassing the consumers. Please look into the matter

Indane LPG Domestic Cylinder - Chennai — Non delivery of booked cylinder @ Chennai

Hi,

Greetings and good day to you.

This is regarding the dealer @ Rajammal Gas Agencies, Vepery, Chennai who's phone number is +[protected]. Our customer number is 25862 who's in the name of D.Indrani. We have booked our booking for LPG on 23rd Jan '09. Still the same was not delivered to our residence. Even there is a contineous followup with the same agency for delivery, but there improper response. And sometimes it was confirmed by the agency that it was delivered also. But not. Hence kindly look into the same and rever to my e-mail.

Indane LPG — Delayed Supply Of cylinders

Consumer Number 493.
M/s Secular gas Agency, Panchkula, Haryana
Complaint:
Agency staff keep phone off hook, cant Get through to them.
One Mobile number provided, frequently switched off.
Gas Booking done on 12 the January 2009, cylinder not delivered till date.3 weeks waiting already.
Cant refill for 10 more days!
cant Book Before 21 days of previous!

THE GOVERMENT HAS TO DISCONNECT SUCH TRAUD DISTRIBUTERS IMMEDIATELY
THIS LOT OF FRAUD SUPPLIERS ARE IN BANGALORE EXPECIALL VISHNU GAS AGENCY
KADUGODY
IS NO 1 FRAUD IN SUPPLY

COMPLAINTS AGAINST INDANE LPG AGENCY
Being a consumer (C.G:8670) of Indane agency-DREAMS INDANE SERVICES, ([protected]) PERUNNA CHANGANACHERRY-686102 and their local supply centre at PANNIMATTAM, KOTTAYAM (Tel:[protected]) I regret to record here my worst and toughest experience ever I had with a consumer agency.It is nightmare and hell of tasks for every consumer to get booking for gas.Their office staff or vehicle drivers never attend phone calls .Their attitude is aggressive and rude and always have false reasons for their delay in supply.
I appreciate any official may kindly intervene and persuade the supply agency to get improved.

Indane LPG — NOn delivery of cylinder in spite of early booking

I have booked the cylinder on 21.02.2009 but till today I have not received it. On today morning I got new that the running cylinder in kitchen ended. We all remain stnad still as noting remians to do. My children and myself move to our schools and offices respectively without even tea.

I donot know how other emembers will live rest of the day without cooking.

All it is due to the inefficient distribution of Rai Gas Agency of Bhopal. It is repetative and rediculous behaviour.

Indane gas company shall take appropriate action on this.

Indane LPG — Non supply of Double cylindrr

Dear sirs
I am the consumer of your LPG company in Korba Chhattishgrh. I have got only one cylinder in last july -Aug 2008.It is very difficult to survive with only one cylinder, When it becomes empty normally it will takes atleast 20 to 25 days for the next delivery.I am trying to get second cylinder from the company but reply was that the delivery of second cylinder was not made.
Would I hope that arrangement were done to provide double cylinder as per our demand .
Thanking You
Yours Faithfully
Sudhir Mumar Mishra.

sir the weight of filled cylinder issued by raj flame mohan gardenis also not upto the mark

Dear Sirs
My consumer No. is RF 5856 and I am a consumer of Raj Flame rama Park Uttam Nagar New Delhi 110059 I am trying over phone No. 25337713 and 25338997 from yesterday but their phone No. Is no reply so today I booked on 1260 and my booking No. is 2 dated 26.03.09. You are requested to please arrange for sending of refiles as earliest possible
thanks
Krishan Kumar Tyagi
House No. 32 Partap Enclave Mohan Garden Uttam Nagar New Delhi 110059 Phone No. [protected]

i am living in jj camp giri nagar kalkaji new delhi 19
i am applying for new gas pipeline but he says that no connection for u

Indane LPG — Delayed/No Delvry of Gas

SIR,
I live in Bijnor Uttar Pradesh. In our city the Indane Gas is supplied by Bijnor Gas Agency. After booking, the gas is not deliverd for more than a month.Thit is not a situation with only me, as when we go for complaining for no delivery we found many people satanding in a queue for the same purpose. The person writing compalints writes our compaint and gives us a probabale date for delivering the gas, but the gas is not deliverd untill we complaint for atleat 6-7 times. Last time I had booked for gas was on 29/March/09 and the gas is deliverd on 18/April/09. I request you to see in the matter, as it is not a personal issue, the whole city is suffering this situation, except those who purchase illegal gas cylinders for cars, I wonder from where they get the gas cylinder, if supply is low as claimed by the agency person.

Dear Sir

I am very very unsatified with Gargaon gas service i am 5 year old indane custemer in delhi now shifted to gurgaon and gurgaon gas service person misbehave with me also not providing any detail told that you are not my custmer and not addmitted my transfer doucement which i recived from delhi indane gas service.
So pls help where i submitted my indane transfer doucement.to whom i file complain regarding misbehave of "Gurgaon Gas Service" Employee.

Thanks and Regards
Samarth Dwivedi
[protected]

To,
AMRIT ENTERPRISES, C 4/2 YAMUNA VIHAR DELHI-110053

Plz change my address:
Old Address; 558/c, Gali No. 12, Vijay park, Maujpur Delhi 110053
New Address: Dixit Palace, 21/2, hari Om Gali main Road babarpur Shahdra delhi 110032

Gas Connection No. 21044
Name; Rakesh Sharma

Regards

Rakesh Sharma
Gas Connection No. 21044

Indane LPG — EXCESS AMOUNT DEMANDED

SIR,

DEALER NAME
GAS & GADGETS
MANTON SUPER MARKET
SHOP NO -34
BEHALA
KOLKATA

CONSUMER NAME- OM PRAKASH BANKA
CONSUMER NO T9384
2A BANMALI GHOSHAL LANE
KOLKATA-700034


YESTERDAY THE DELIVERY BOY DEMANDS RS 20/- EXTRA, ELSE HE THREATENED NOT TO
DELIVER THE GAS NEXT TIME OR HE WILL RETURN SAYING THE HOUSE WAS LOCKED

LPG cooking gas Indane — Supplier not cooperating with supply

I requested Rama Indane S.C.O-144 Sector25C, Faridabad to supply gas cylinder today.
The person who responded said he would send the cylinder tomorrow morning.
I requested him to send the cylinder in the afternoon around 3 pm as there would be no one at home in the morning tomorrow as it is working day. He refused saying that he will send only in the morning before 12 noon and on Sundays they do not work.
How will they service the customers who are also working on all week days except Sundays??
Is it fair?

Dear Sir,
I regret for the poorest supply of Indane Gas supply. My consumer no.CGST2032 and the Name of Supplier is Cantoment Gas Supply, 38A/1 J.N. Twari Road, DumDum Cantonment, Kolkata 700028 (Code No.[protected]. I booked for supply on 19/05/2009 (Order No.6498) but yet to receive supply from the dealer. I have noticed that local restaurants, road side meal shops are getting supply easily by paying more to the delivery persons. But repeated persuation and request to the dealer makes any help to improve the situation.

Do you have any mechanisim to control this type of malpractice?In that event my earnest request is to apply the same to help us to get out of this harrasment. Your kind intervention is solicited to solve a long awaited grivance against the particular Distributor mentioned above.

Thanking You in anticipation

ANJAN SEN.

IOC/LPG cylinder — LPG gas cylinder very late supply

Customer No. RP-10917... I have booked the cylinder on 20.8.09 morning at phone no. 1260 and booking no, is 11. My gas agecy is M/s Rani Bagh Gas Agency, Yadav Market, Rani Bagh, Delhi-34 but till now I have not received the gas cylinder from the agency. I reminded yesterday at IOC Customer Service Cell at no. [protected] but still waiting for the same. And other thing is that for the last six months, I am unable to get the contract on phone with the gas agency, because telephones of gas agency are always engaged and due to this problem, it is very difficult for me to book the gas in routine basis also. Please do the needfull and solve my problem. Thanks

Sir
I am indane gas consumer with customer Service No. S17148 Secular Gas Agency, Panchkula (Haryana). I booked a cylinder on august 06, 09 which was delivered to me on august 22, 09 after regular reminders.Refill Bill No. 1101. Heavy leakage noticed and complaint was lodged with the agency by phone call. Even after regular reminders through phone calls and messages, mechanic has not come till date and problem lies unattended. It is very lamenting that agency services are very poor as most of the time they dont attend to the phone calls and no emergency handling facility is available for such condition.
Kindly consider the case and do needful to help as you ll appreciate that leaking cylinder is hazardous.
Regards
R.K.Jindal

Indane LPG — Poor Supply

I am existing customer with customer no.17437 of indane LPG, registered with Behror Indane agency, Alwar, Rajasthan. Facing serious defficullty with supply of Gas since 03 days.See the matter seriously and revert back to me by return mail.

complain against Nirmahal Gash Agency. Sonamura. Plz check it out, actully they are not able to run it properly because of so much blackmailing.

Yes, i think this is the persistant problem with all the gas agencies in Kerala. I am residing in Andhra Pradesh there this problems doesn't exist at all from my experience. I booked one gas and i got it on the same day itself

I have booked for gas from Anandapuri gas agency, SS Kovil Road, Tiruvanandapuram on 23/09/2009. When ever I enquire for the cylinder, reply that they are waiting for load. Why this much delay for LPG load in this area. This may please be enquired for the delay.Our 2nd cylinder is also empty.
Pl note that in Calicut, Newsprint Nagar, Kottayam are load is fast.

I have booked for LPG cylinder from Anandapuri in SS Coil Road, Trivandrum in 23/09/2009. My consumer No- 13397. When ever I enquire for the gas informed that they still waiting for the LPG load.
Why the delay for getting load to them. Any other problem for getting load/LPG cylinder . But in other part of our Kerala this much delay does not occure. What shall I do. Please do needful.

14.2 KG Cylinder — Gas cylinder not delivered after more than 20 days of order placement

My gas cylinder has not been delivered after more than 20 days of booking of the cylinder online.

Following are the order placement detail

Ref. No.359028, Product Name 14.2 Kg Cylinder, Order Placement Date[protected], Qty. 1.
It is online booking.

Very frustating experience from Bharat gas and their local distributor.

I have seen that other are providing withing 3 days from the order placement.

Indane LPG — Non supply of LPG Booked on October 02, 2009 (Booking No. 2780) with AJAY INDAN GAS SEVA , D-33, Site-4, Sahibabad Indl area Sahibabad

October 21, 2009

From :
Damodaran, S.
145 Double Storied HIG Complex,
Gyan Khand - IV,
Indirapuram
Telephone Nos.[protected], Mobile [protected]

Subject : Non supply of LPG Booked on October 02, 2009 (Booking No. 2780) with YADU INDANE GAS SEVA , D-33, Site-4, Sahibabad Indl area Sahibabad CONSUMER nO. 62730


Dear Sir,


My LPG Indane Consumer No. is 62730 with M/s Yadu Indne Gas Seva at the above address.

Booking for the LPG was made on October 03, 2009 vide Booking No.2780 .

On the day of Booking it was informed that the delivery would be made within a week. But till date the deliver of the LPG has not been made to me, even after repeated reminders to them.

Request to take immediate action to make the delivery of the LPG immediately and enquire the cause of dalay in providing with us the most essential item.

With best regards,

Damodaran, S.

indane gas agency( Arivand gas agency, poojappura, trivandrum, kerala) is very poor service in delivery. when ever you try to book or ask any information reagarding the cylinder, the reply is very bad, it will come next week, etc...and inform a day, but i[censored] call on that day, they said it will deliver for next week. one of worst agency and the customer support is very bad. i[censored] want to meet the manager u can't. if we ask any information the answer is not satisified or roud, please ask them to attent the calls. and give the cylinders by correct priority. once again it is the worst, bad agancey, other new customers pls try to book other agancey

I have the INDIAN LPG in my home under the agency united gas company, sector-3 shopping center, Rajinder Nagar, Sahibabad which TIN NO IS [protected]. MY CONSUMER NO. IS NR-12970. I TRY SO MANY TIME THEIR PHONE 2 BOOK THE LPG BELL ARE GOING CONTINUSLY BUT THEY NEVER PIC THE PHONE. IT GIVE US A GREAT PROBLEM THEY ALSO DELIVERED LPG EVERY TIME AFTER BOOKING OF MORE THAN 20 TO 25 DAYS. PLEASE HELP US. PLESE ALSO PROVIDE ME THE CONSUMER NO. OF INDIAN LPG SO THAT I CAN COMPLAIN DIRECTLY

REGARDS

SANGEETA THAKKAR

[protected]

Indane LPG — Not being delivered the refilling cylinder

I'm an Indane consumer of Veer Shiv Gas Service, Ratanada, Jodhpur (Rajasthan) with consumer no.38831 having only single cylinder connection.
1. I had booked for refilling on 26.10.2009 at10:35 by sms. They have not supplied one still after 17days till today (12.11.2009)

2. Before it, I had booked on 03.09.2009 at 16:48 by sms. They supplied me after 29 days on 02.10.2009 (billing dt.30.09.2009).

3. Still before, I had booked on 24.07.2009 and they supplied me after 20 days on 13.08.2009.

4.No any response is provided by the agency on its phone number generally. Although at this time at 12:46pm he replied me on phone that I will be supplied after 6 days.

5. A long cue can be seen any time in front of the inquiry window of the agency. It is a heavy time consumptive task to be contacted with any person on the agency.

6.Please bound the agency to supply the refilling in proper time described in the company's declaration latter.I have suffered so much troubles due to not supplying LPG by the Indane agency.

7.Also the consumers are bounded by LPG companies not to connect with any other LPG agency. Hence I'm bounded to take refilling from the Veer Shiv Gas Service. While the Veer Shiv Gas is not carrying for serve me. Then how I fulfil my fuel requirements. Not to be suppllied LPG becomes a survival problem many times.

Please take a keen interest to solve this problem.
Ganesh Ram Kakar

Indane LPG — Non delivery of cylinder

The INDANE LPG agency at Kunnamkulam,Thrissur dist,Kerala state is delivering cylinder after two months of booking. I had booked for the cylinder on 25 SEP 2009. My consumer number is 7376 .
Kindly intervene and ensure the delivery of cylinder within one month of booking.
In this agency the booking pattern followed is also different form that of others.

I have booked my LPG refill against my No.10942 with Arvind Gas Agency, Sector 10m Bhilai on 16th Nov 09. Till date the cylinder is not supplied. When I asked yesterday they said it will take another 6 days or so. What a service? I am allowed booking after 21 days. They they will take another 15 days to supply. That I will get a cylinder in 45 days time!
Is anybody there to ask?

I am residing Alleppey Dist of Ampalapuzha, Near by agencies called Latha Agencies
My consumber No : 19816 residing within a KM circumstance and nearby godown of Indane.

I am not getting delivery in my home and my contact number : [protected].

Please make necessary arrangements to supply the same in home without any interruption.

If incase the beyond your jurisdictiion, please advise to whom /where/how to supply.

In anticipation of your earliest response.

Kind regards



Sheeja Bhai P.A.

Indane LPG — non supply,delay,non booking of cylinder

i am indane consumer.i was regularly lifting lpg cylinder under carry home scheme.but due to some restrictions the company supplying lpg directly to home.but as we r working in govt office we awere not available at day time..so we are arranging the neighbours for getting our lpg supply..now its very difficult to get the supply.its taking more than 60 days to get refill.last time i have booked the cylinder by telephone.But today they supplied lpg for all the neighbourhoods .But i didnt got cylinder.when i contact the agency through telephone they told me that you did not booked the gas.Actually i have booked the gas through phone and the people there confirmed it.Now i didnt got the gas and they ask me to wait for another two weeks for supply.i am suffering because of the gas agencies negligence.Now my two cylinders are empty.Please take action against the indane gas agency kodungalur,trichur dist,kerala.Please take necessary steps to get the lpg cylinder by carry home scheme.Its very useful for office goers.
yours faithfully
Girishchandran.K
consumer number21702 ,vinayakaindane services,
kodungallur,kerala

I booked my gas refill on 12th Nov. 2009 but till on the 1st Dec. that gas refilll was not delivered to me. Please book my complaint and take an appropriation action.

Indane, pavan gas service, jodhpur. consumer no. 21023 name of Bhanwarlal that agency never attend phone and never sent cylinder at home address.

Indane LPG for domestic use — non compliance of order for refill

My consumer no.:0015576A
Date of booking for refill: 19.11.09

Sir,
I am a retired Defence employee and a Senior Citizen, being harrased. It is moretha 25 days I am not getting refilled cylinder.

Distributor's name:Baruipur Gas Agency,Kolkata 700144
Distributor Code: 99023449

please kindly take a serious action on the INDANE GAS DEALER,L.V.Reddy Gas agency,manovikasnagar,oldbowenpally,hyderabad.ph=27753549.

Hi!
I agree but our gas agency is Kay Aar Enterprises they never resond to our calls nor pick the phone our gas is getting over we are unable to do booking due to this. It is im my fathers name Mr. Vinod Gupta. Cust No is 22732. In Delhi.
Phone No [protected]

Sir
I am a Doctor, Hyderabad. I stay at Lakdikapul Hyd. I booked a new gas connection in the month of January 2007 in the name of Dr.Nadeem Ahmed Qureshi R/O 11-4-651/A-312 Express Apartment Lakdikapul Hyd.Unfortunately the booking number was misplaced by me,several times i visited the agency but instead of assisting me they are telling me to get the Booking receipt number that i cant provide it so kindly i request the matter to be looked into and make arrange ments for me to issue gas cylinder conection with my agency situated at AC GHARDS Lakdikapul. I have one more suggestion, they can create a website and make their customers to check their ststus of new booking connection/ book gas cylinder online.
My mobile number: [protected]
My res. phone number:[protected]

Warm Regards
Dr.Nadeem Qureshi
+91 [protected]

Sir
I am from Sitpon village, Dist: Bharuch, Gujarat state. I applied for a new gas connection at INDANE, PALEJ. DIST: BHARUCH. GUJARAT in the month of Nov 2007 on the name of Yusuf Ali Dudhiya. Unfortunately the booking number was misplaced by me, many times i visited the agency of Indane at PALEJ & inquiry there many time by phone about connection, but everytime they are giving only consolation and still I am in waiting for it. I am physically handicapped and they give me trouble. Please do something in favour of me.
I think they provide conncetion not on regular base but by terms base provide connection.
Hoping for your favourable response & reply
Thanking you.
Yours truly,
Yusuf Ali Dudhiya
Sitpon village.
Dist: Bharuch. Gujarat
Phone :[protected]
Mo. : [protected]

ma ghia kana gandi marauchha

sir
im from saidabad colony, we have few problems with leakage of gas from cylinders, please make a note to exchange the cylinder as early as possible.
consumer no:29675
krishna rao
saidabad colony
hyderabad
pn no:24070482

Sir/Madam,

Subject : Delaying to dispatch cylinder, ,

In an our area (Veraval - Gujarat), dispatch of cylinder is take too much time, after registered for a cylinder, then said its a delivered after 21 days its a goverenment rules, , is it true ?? get cylinder after 21 days ???

I think this rule is not running now, ,

Jignesh Gohel
M :[protected]

I have booked my Indane Gas cylinder on 13-05-08 on BANAJARA GAS SERVICES in Yousufguda, Hyderabad. but till date it is not delivered i am facing a lots of probelem, The Gas Agency is released my gas in before 7 days but the delivery boy (Naresh-[protected]) not submit my gas before 15 days. it is not first time. I have faced so many problems from last 6 months. He telling it will come today and tommarow but nothing happaning. Please Solve my problem.
My customer no. is 40129 (D.Basavaiah)

BANAJARA GAS SERVICES PHONE NO: 23744786.

Hi

I am from Hyderabad, a resident of KPHB Colony, Kukatpally. From the last 6 months i am trying for a new gas connection from our INDANE GAS dealer Kalapana Gas Agency, he is telling the same story.

When i go in the first week he asks me to come after 15th becz of no stock and when i go and meet him he asks me to meet him after 25th...when i go after 25th he says please come after 3rd and vice versa

the same story is repeated from almost 6months...i dont know whether they have or dont have the stock but its almost irritating. i am married almost 8 months and i am in regular contact with them from the last 6months.

till date i have not recieved any postive reply and i am really vexed and fedup with their responses..

when they dont provide service to the customers they dont have the right to hold a dealership certificate.

this is really digusting...can the higher officilas look in to the matter and give an end to this problem.

Regards
Veena

respectrd sir,
earlier i am the customer of HPCL, due transfer i have booked with indane, as i want to know that what is the charge of refilling? and home delivery is free or not? if it is not that what is the limit of free delivery area?
please clearyfy me

my mobile no is [protected]

I have trying to book gas over the phone from today morning, either there is no response or on two numbers 27750715 & 27753549, I am getting recorded message stating that the number temporarily out of order.

Please look into the issue and revert on either on my mail id or mobile number [protected]

I'm trying to book new connection from last 3 months at Hyderabad, Bowenpally LV Reddy gas agency, 1st month they said we book the cylinder from 5th to 15th every month, I went on 9th of that month but they refused that for this month quota is booked, next month I went on 6th only again they said it was booking closed on 5th itself, this month I went on 5th at 10 am in the morning, again they said booking closed by 9.30 am itself. Now I don't know what to do to book a new connection no one there is even ready to talk also, they treat the customers as if they are doing any favor on us. I'm in a problem every month need to buy that small cylinder at non subsidized rates, which is not affordable for me.
please reply with appropriate solution on the mail id given, thanks.

Hi,

I have been trying to book Indane gas since 10 days. Daily spending lot of time calling the gas agency.

The status of the phone will be out of order or engage all the times. The agency is 15km from my house and it is difficult to go and apply directly.

Agency Name: Vishnu Gas Agency, Kadugodi, BLR.

It could have been more helpful if we get a online booking and tracking.

Indane Gas — not giving bottel in time and mentaly harresement

I am consumer of dealer of Indian oil company m/s rathava & co.address at subhanpura vadodara.my consumer no.10487. this dealer not book gas without 21 days of last delivery and after 21 days this dealer not giving bottle in proper time, He should delay in delivery of bottle up to 10 to 15 days after booking alternately he is wastage time of costumer and not giving bottle. In this all period customer going his shop every day for request please send my bottle.always they (rathava's staff ) told that yes your bottle come today but it is not coming. every moth this happen with all costumer. please do something in this matter.

pls reply e mail

Dear Sir,

Amar gas dealer for Indane gas is not supplying gas properly. There is diversion of gas, the receipts are not given to the consumers and on repeated follow ups gas is supplied after 10 to 15 days.
The dealer and the officers should cross check randomly the receipt of gas to the genuine customers in time. The delivery boys are forging the signatures and submmitng receipts and not giving receipts to the original customers.
Aggrieved customers of Indane Gas service

Dear Sir,
Why the Indian oil corporation does not provide an online booking facility through their website.
This will reduce dealer dependance and fraudulent activities by dealers may be curbed. It is surprising that such a big CORPORATE IOC does not provide online facility which means, it is also colluding into malpracticies.

Aggrived customers.

Indane Gas — unable to book gas as the phones are engaged

customer no PG 6915
DISTRIBUTOR Prakash Gas, Telibandha, Raipur

I am unable to book for the gas since 1st June 09, as both the phone nos are kept engaged contineusly.complaint has also been lodged at acustomer Service Cell.

pl do the needeful

I agree that most of your dealers kept their phone engaged

Indane LPG Gas Cylinder — Gas booking on phone

Unable to book cylinder

I stay at 636, Sector 14 Gurgaon. I have problems in making booking of gas cylinder with my gas agency, Mata Sheetla Gas Agency, Gurgaon Haryana over phone as their telephone numbers are always hang up. I am unable to book in person as my working hours are from 9.00 am to 6.30 pm on all days and by the time I reach home on week days is 7.30 pm.

I kindly request the matter to be looked into and make arrange ments for me to book cylinder with my agency over phone or request them to take orders by email providing me their email address. I have one more suggestion, they can create a website and make their customers to book gas cylinder online.

My mobile number: [protected]

Consumer number: 9205 G

Sir,
I am a customer of indanegas with consumer no.21618 with Anand Gas Agency, south janatha rd, Cochin-25.Even though I tried to get them over phone in all their three land phone numbers I could not get them.
They either not taking the phone or it will be engaged.I request you to kindly arrange for e-mail booking.
Recently it was told that there is no scarcity for indane gas and no booking is required and they will
supply the gas on completion of 21 days from last supply.But they have not supplied the gas even
after 26 days and I had earlier informed that my second cylinder is empty.Please do the needful and
ask the agents to accept customers telephone calls promptly for booking and to know the status.

I have requared gas connection.

Yes! this problem occurs all over india!

Is Indane private money making industry! nor a public sector!

who is going to take necessary action against!

why they can't go for a online booking?

I vasu vunnam working as a employee in matrix labs hyderabad.As my gas was over i tried to call
LV Reddy gas agency in bowenpally for last 15 days but i find no response.And finnaly i went to there place and the people behaved towards me like anything.they feel that customers are beggers .
please cancle the licence of them and save us by trasfering us to other agency.

I work in bank of india balanagar, Hyderabad.. I stay at Gouthamnagar. I have problems in making booking of gas cylinder with my gas agency, L.V.REDDY Gas Agency, Manovikas nagar, Secuenderabad. over phone as their telephone numbers are always hang up. I am unable to book in person as my working hours are from 9.00 am to 6.00 pm on all days(except Sundays) and by the time I reach home on week days is 6.30 pm.
I kindly request the matter to be looked into and make arrange ments for me to book cylinder with my agency over phone or request them to take orders by email providing me their email address. I have one more suggestion, they can create a website and make their customers to book gas cylinder online.
My mobile number: [protected]
My res. phone number: 27750110
Consumer number: 20018

Sub. - Kindly getting gas cylinder without harassment.

Dear sir,
kindly help getting my gas cylinder against 28-10-09 booking from indane gas distributer M/s. Jyoti Jawala, P.o.- Bhaga, Dist- Dhanbad State- Jharkhand Pin No. 828111Without extra expenees or harassment. Due to their mis policy. This is not my complain also - sevreal person compalins kindly enqwiry do needful to save the good name of your compan.
Thanking you.



With Regards
Shyama padadey
Opp.- Satyanarayan mandir, road
P.o.- Jharia
Dist - Dhanbad
State Jharkhand
Pin No. 828111
Mobile No. [protected]
connection wide no. 13423

Indane Gas Cylinder — Unable to book the Gas Cylinder

Dear Sirs,

Consumer No.T-887

I have been trying to book gas cylinder for the last 7-8 days and continuously trying to call the concerned Agency Trimurti Gas Service, Vikaspuri but they are not picking up the phones. Through online booking I could book the cylinder on 11/1/10 but till date supply of cylinder has not been made.

Request please advise concerned Agency to atleast pick up the phones even if there is shortage.

Hoping for the suitable action.

Thanks & Regards,

Zakariah
Consumer No.T-887

My gas consumer number is 930706 with agency name Surya gas agency, Pachalam kochi Agency code 118419 . I have booked for cylinder on 10/12/2009 with register number 2767 . So far I have not received gas cylinder, inspite of several reminders made by me . Most of the time they are not even picking up their phone . Kindly help me in getting me the cylinder immediately as the second cylinder is also about to drain . Urgent . Pls interfere and help me

Indane Gas — Unable to book Gas Cylinder

I am unable to book Gas cylinder via SMS, Telephone, and Internet. Nobody is picking up the phone number [protected], Vasant Kunj Indane Gas station. I have tried to book through SMS but all in vain. This is not first time..i have face this problem earlier. Please help me to get my issue solve


Rahul Barman
[protected]
[protected]

Indane Gas — Unable to book gas over telephone.

dear sir,
The Indane oil gas service provider PUNEET GAS SERVICE in Rohini sec-16 area is harassing us like hell. They people never pick up the phone, or just keep the receiver of the phone aside so that every time when we call either it is busy or no response. When we go to their office they start giving the excuses.
Kindly help as it is very difficult to go to their center every time to book the gas in office hours.

By
Tushar Gupta.
Rohini Sec 15-16, Delhi.

Sir
My Card No. 6034 And Booking No 1321 Jo 8.3.11 Ko Book Hu Tha 29.3.11 Tak Cylinder Nahi Mila Plz Cylinder Delevery Karwa De
Thanks
With regards
Dhanraj
Udeypurian Moh. Near Video Market
Aggency Swastik Gas Aggency
City Hisar
State Haryana
Ph. [protected]

Customer no 61745
Booking no 6243

Dear sir;
I am m.s sathish kumar from Anna nagar chennai we have Indane gas connection with maruthi agncy, 1/1 welcome colony anna nagar extension CHENNAI- 101
we have booked for Lpg cylinder on 10/11 of march of 2011 in the name of m.s sathish kumar and booking No is 6243 but till date we haven't received the cylinder our additional cylinder also exhausted so we requested for supply over phone 11 to 8 times and personally visited twice we have an infant at home and requested quoting this also despite from me request they have not ablised on the hand our neighbour booked 7 days before in the name of chitra with the same distributer had received the cylinder yesterday the reason behind this discerpency is not known.
we requst u to use ur good offices to enquire about it a line in conformation is higly appreciated.

Regards,
m.s sathish kumar
[protected]
[protected]

sir
i booked my indane gas no 18224 existing at Govardhan gas dealer in Visakhapatnam vide ref no 109 and supply no 125566 .on[protected]. But till date we were not delivered the gas cylinder. Pl fallow up and the arrange to deliver immediately
Thanking u
SBS.Ramakrishna
39-13-29/30 Renuka paradise Muralinagar Visakhapatnam 5300007
[protected]

sir
pl act immdiately and arrange to supply with out any dalay
TankQ
SBS.Ramakrishna

Dear Sir,

I am customer of Indane gas service with consumer ID# 15283 and I have connection from Muradnagar Gas Service.

Sir generally we book gas after 22 days, and gas agency gives date to provide the cylinder 10 days after booking and most of the time they deny to give the cylinder as say we are out of stock. and if you are ready to pay Rs. 650 - 700/- for black then cylinder is available on the time.

As i collected cylinder on 18 april and book the cylinder on 13 may 11. Gas agency gave the date to collect the cylinder on 23 may ( today) but today they said that we are out of stock and one man pay 710 at front of mine and they gave cylinder to him. I complain against the same but they misbehave with me.



Please take the hard step against them.

Mamchand Tyagi
[protected]

Dear Sir,
I want to book gas Celinder online.Please help me.
Regards
Dilip Kumar Sinha
T.P.Lane, Patnacity
e-mail: [protected]@narmadacolours.com
mobile No-[protected]

Refill not delivered

My refill booked on 20/09/14 agn.cash memo no.[protected] but till it not delivered. Pls. take action agn. distributor. AYON GHOSHAL

banjara gas agency — no response

this is to inform you that i have called many times to the gas agency to book a gas, but no one is responding properly. no one is lifting the pnones instead of many call.

dear sir,
Recently our area LPG cylinder supply getting very long. i booked 28th jan but i got 12 feb. same time i am having single cylinder. i need additional cylinder. Please give your feed back .


Please give mecustomer care contact number

Sir,
My Consumer No is 05231 under BALAGARH INDENT situated in JIRAT, DT: HOOGHLY (West Bengal).

I have booked for double cylinder on October 2007 but till date I have not received the same.

Moreover they are taking much more time for making delivery of refilling.

Please seesd the matter and arange to deliver my cylinder.

Aniruddha Roy Chowdhury,
P.O. K. B. CHAR,
VILL: CHOLARDANGA
DT: HOOGHLY
PIN CODE NO: 712 512
MOBILE NO: [protected]

indane gas(indian oil corporation) — Non supply gas cylender in time

1. I am a domestic gas customer of Indane Gas of Indian Oil from 1988.
2. At present I am posted as Branch Manager, LIC of India, Hanuman Garh Jn.
3.I am a Domestic gas customer with Customer No. 26237(TV No.[protected]) of HANUMAN GARH GAS AGENCY from[protected] after transferred from FLAME GAS SERVICE, BIKANER(TV No. [protected]).
4. Hanuman Garh Gas Service had compelled me to purchase Rubber Tube on[protected] although I already had rubber tube.Bill No. 20817 dt.[protected].
5. My gas refilling had booked on[protected] after supplied gas cylinder on[protected] as per practice of next day automatic booking of gas supply.After a long time for non supply of Gas Cylinder, today I have inquired regarding today's supply. I have been told that they sent supply gas today for the booking of[protected]. when I asked why he had not supplied of my gas booking of[protected] they said this routine mistake, Now we shall be supply tomorrow.
6. Now if they will be supplied tomorrow then they will again book on[protected] and my next gas supply again be late.

So, Kindly look into the matter and assure the supply of gas cylinder within the scheduled time.

Jasvinder Singh
BM LIC of India, BO Hanuman Garh Jn
M[protected]

dear sir,
Recently our area LPG cylinder supply getting very long. i booked 28th Aug but i get till date. same time i am having single cylinder. i need additional cylinder. Please give your feed back .

IOC — non supply of gas cylinder

for the last two times, whenever I book my gas through IOC 24 hours booking dial 1260, I am not getting my gas cyliner even after lapse of three weeks. I have to remind them frequently. My agent is M/s Sinddu Gas Agency, Dilshad Garden. This time also I booked my gas on 8th September, 2008. The cylinder is yet to be received.

cyl not delivered

i have book my riffle on date[protected], i have not recived cyl till date, also no telephone no- of sales officers, address of company display by distibuter also missbehave by dealer staff . please take the needfull action.

i booked this with arvind gas sonipat.

Non Supply of Cylinder of Indian Oil — Non Supply of Cylinder of Indian Oil

Dear Sir/Madam,

I have booked for a refill on[protected] and the agency informed me that the same will be delivered within two days. but so far not delivered and getting irresponsible and manners less reply from the agency. They are not at all attending phone calls and sometimes we are forced to hold the call for long time. We fed up with the support we are getting from this agency.
Please let us know whether the customers like me is like me is getting a favour from them. I am writting this mail as fed up with the support we are getting from them

Please go thru this complaint and do the needful to take necessory steps to reduce in future
Gas Agency details
Anushka Indane
Nerul railway Station complex
Nerul w
navi mumbai

i am from ranchi(jharkhand).mera gas regulator 5 month se kharab hai.main jab bhi change karane jata hu to agency wale bolte hai hain ki naya nahi milega, abhi company supply nahi kar raha hai.main 5 month se agency ka chakar laga raha hu. main agency or apna brief main address likh raha huin.

DISTRIBUTAR NAME- S.K.GAS SERVICES(STAR DISTRIBUTAR)
AMRAPALI BLDG., BARIATU ROAD, RANCHI
DISTRIBUTOR CODE[protected]

Consumer No. - 942
Card serial no.[protected]
Name-- S.N.Sharma
Address-- 2k/13, Bariatu Housing Colony, Ranchi-834009
Phone No[protected]

So please take action on complain.please give me your feed back

LPG GAS CYLINDER OF INDIAN OIL — NON SUPPLY OF GAS CYLINDER

My acocunt number is 6644 with Nayar Gas of Vikaspuri, New Delhi.
I have booked my LPG cylinder on 8th January, 09 on mobile number [protected] (Mr. Naveen of Nayar Gas Service Godown Inchage) has booked and confirmed that the cylinder will be suppllied after 3-4 days.

I am very surprised, even after my repeatedly call on same number, evertime Mr. Naveen assured me that cylinder will delivered tomorrow. But till now 20th January, 09 at 3.30 pm I have not get the delivery of the cylinder.

I am regularly trying to contact their main office at Vikas Puri on phone number 28544965 / 28544966 / 28547187, but their all lines are continues engaged.

Will appreciated if INDIAN OIL authority look into and resolve these types of regular problems of the consumers and deliver the LPG cylinder at the earliest, as I have not stock of cylinder and we have to buy the cylinder from the black market.

Sir,
I am a consumer of IOC`S Inadian lpg domestic gas having only one cylinder.My consumer no is 4660 & my agency is BRIGHT INDIAN SERVICES, 360/J, Santhi park, Kolenchery PO, ERNAKULAM, KERALA Pin 682311, phone no:[protected], SAP CODE:176690.They didn`t delivered the gas in home in time, even i booked the gas.
I got the refill cylinder on last 18th march.i booked next cylinder on 15th april, but they didn`t supply cylinder to me yet, even they delivered the gas cylinders to my nearby shops.I complaint the same to agency, but no result.
So I humbly request u to look in to my serious matter, & i expecting a positive replay soon.
thanking u
VELAYUDHAN KP
KARAYATHUM PARAMBIL
KAKKAD KARA, MAMALA PO
THIRUVANKULAM
ERNAKULAM
KERALA Pin:682305

mob no +91 [protected]

cooking gas — Non - availability of Cooking Gas and 2nd Cylinder

I have Indian Oil Corporation LPG connection. My present agency is Surya Gas Agencies Vaduthala. My consumer No is 200991. I booked the gas for this month on April 22. But till today I have not got my cylinder despite repeated reminders. They are giving false promise to supply the gas immediately. But nothing happened so far. Please take necessary action immediately and ensure that they supply the gas to me positively today.
I have only one cylnder. Last time i booked gas on 13/3/2009 and they give only on 20.4.2009. Your early action is highly obliged. Thanking you.

NON-SUPPLY OF LPG GAS CYLINDER — NON-SUPPLY OF LPG GAS CYLINDER

Dear Sir

NON-SUPPLY OF LPG GAS CYLINDER

Sir,

I have Indian Oil Corporation LPG connection Indian. My present agency is M/S Servey Park Gas Services, Santoshpur, Kolkata - 700075. Telephone #[protected]. My consumer No is 3520. I booked the gas for this month on August 7, 2009. I have double Cylinders But till today I have not got my cylinder despite repeated reminders. They are giving false promise. So many time I have called your customer service number is[protected].

Thanking you, and your cooperation in this regard will be highly appreciated

Best regards,

Suniranjan Roy

I have booked for supply of LPG gas cylinder on 09/02/2011and was alloted s.no. 558. I had my connection with Freedom Services, Birati. During booking I was told it will take about 10 days for supply. After 10 days when I contacted the agency, it was informed that my connection has been transferred to Green Indane agency and was directed to contact the same. On contacting Green Indane it was informed that no requisition for supply of LPG exists with them and if required the same needs to be booked afresh and will take further 10 days.
I was neither informed about the change of agency nor my requisition for LPG forwarded to the new agency.

Indane Gas from Indian Oil Corporation — Non-supply of Cylinder on Transfer

[protected][protected][protected][protected]

Dear Sir,

I wish to inform you that I have joined as Chief Manager, SyndicateBank, Bhubaneswar Main Branch, Kalpana Square,Bhuaneswar-751014 on transfer from our Raipur Branch and have got my Indane connection transferred to M/s. Maa Mangala Indane, Cuttack Road, Bhubaneswar-751006 and have been allotted Consumer No.223 on 24/12/2010. Although I have paid the cost of two cylinders I have been supplied with only one cylinder with an assurance to supply me the second cylinder as soon as they receive their quota from your office.

As the proprietor went on falsely assuring me but failed to supply till date I enquired about the same.The dealer responded by telling me that whatever I may do he will not supply me the second cylinder and that he has got good conenction with your office and nothing will come upon him.

Sir, finding no other way I am now requesting you to take necessary steps against the dealer for ensuring supply of the cylinder to me and to make him realise the importance of consumers in the era of liberalisation and free market economy.
If people like us are meted out with such treatment I shudder to think what would be the fate of ordinary customers of the aforementioned Dealer.
Yours faithfully,

Sd/-
Achyutananda Das

IOC/ LPG Cylinder refill — use of additional cylinder

My consumer no. is 28034. Name Jaiprakash Trivedi Block A 264/1, Bangur Avenue Kolkata 55.
I am having two cylinders I find always one cylinder empty because I can book only after 25 days of
last delivery. I find one cylinder goes between 21 to 25 days in a family of 4 person.therefore always
running hand to mouth as your condition for booking is such. I would like to know what is the use of second cylinder for a customer? Kindly reply me on [protected]@gmail.com .
thanks
trivedi

Irregular delivery of LPG Gas Cylinder
This is to bring to your notice that consumers of J.K. ENTERPRISES, GANGAPUR CITY [Distt. Swai-madhopur, Rajasthan], located in GANGAPUR CITY, my Consumer NO. J24593 (Single Cylender conecton). LPG Cylender Finesed on dated[protected]. Till Today Not Refilling my LPG Cylender.

You requested to look into the metter.

Thanking you in anticipation.

Laxman Swernkar
Near Chamunda Devi Mandir,
Chooli Gate, GANGAPUR CITY – 322 201
Consumer No. J24593
(M) [protected]

Hi there,
I agree, for the past 6 months and Still i am asking the Indane Gas Distributor at Wanawadi, Pune 411040, to accept my request for a new gas connection. But the Distributer/Dealer doesn't accept my request, further he added that he will not accept any new requests for the next six months (until Jan 2007) since there is an intense Supply Demand Mismatch in the IOCLs process of New Gas Delivery Process. Its a big shame on one of the India biggest Navrathna Inc. Further he had asked me to wait for another six months when i had rang him up yesterday(03/01/2007 11 AM). If my request for the new gas connection is gonna take another six months for processing, when would i get the cylinders delivered at my place, (another 10 Months?). Its still a question of the best practices that the IOCL follows? If at all there is any best service they provide. Will the officials be asked into look into this issue?

Dear Sir,
I am from Mirzapur (U.P.). My Customer no. vgs5056,sv no. 3906220.
My booked cylinder not delivered because of not paying Rs.50 extra demanded by vgs[protected] regularly. expecting the requaired action as erly as possiable.

Thanking you, Your Faithfully
Dev Mukherjee
Mo.No. [protected]

I am an a CIVIL SUPERVISOR in DIPASHIKA TVS ACADMY, ADAIYUR, TIRUVANAMALAI.

I want a commercial gas connection for our school lab purpose. I meet the SOWMIYA GAS AGENCY. agecny`s manager told the requirement. He told to me you come tommorrow. As the statment i meet totay and paid the amount of Rs.4490/- including gas charges. He give the recepit only for an amount of Rs.2390/- bill no.5579 dt.12.06.2008.And also he told afternoon you come here and the bound and 2 nos. cylinders.

Afternoon i meet the manager, he told tommrrow you will come and collect the cylinders, the bound after 5 days . And also he given a small letter to me to collect the cylinders at godown.

Please take nessasary action to the gas agency.And the agency phone will not attend the staffs even in day time also.

Thanking you,

M.S.HARIBABU,
CIVIL SUPERVISOR,
DIPASHIKA TVS ACADMY,
ADAIYUR,
TIRUVANAMALAI.
MOBILE NO:0-[protected]

Dear SirMadam Date 07/08/2008
I am Indane Gas Connection Holt With Your (Gujarat)Ahmedabad In The Ahmedabad Department Store Ltd.May Major Problems Is Your Offices Emergency Gas Leak & Book The Cylender Call Number. Here I Am Sent To Two Emergency Gas Leak Number[protected]/[protected] Please Early Call This Number & Reply My Cont No:[protected].

May Riley & Major Complain Is Our Gas Cylender Is Like Out.But I Have Not Communicate Your Indane Emergency Gas Call Attendant.This Is Veary Bade Performance Of Indane Gas.

Pls do at the earliest.
Your Truly

Mr.Nishith Shah
Cont No.[protected]

Dear Sir,

I am trying for the past 2 hours to make a complaint for leakeage of gas in Chennai. When i gave the connection for the new cylinder it is automatically leaking with heavy noice. I have searched in the net and got several telephone numbers those who are doing 24 hrs gas complaints. But no one is picking the phone and somany numbers are not working. Since this case is very emergency there is no proper setup through the net to make the complaint. Please take this complaint and try to solve. thanks. Shamsudeen [protected]

Dear Sir,

My Gas Connection No. 108

My Gas Cylender is leaking

Plesae attend the complaint immidiately

Dear Sir,

Sub:- GAS CYLENDER IS LEAKING.

MY CONNECTION nO. 108


PLEASE ATTEND THIS COMPLAINT IMMIDIATELY


MOHAN LAL GOEL
1/11862 Punchsheel Garden Shahdara Delhi-32
Tel:- [protected]

i am working in defence.i am consumer of indane gasof m/s mvjindane gas agency, new no. 97/1, south phase, industrial estate, ambattur, chennai-600 058. i am taking their service for the last 2and half years. very often i face the problem of gas leaking when i open the refilled cylinder. i immediately report to the mvj office. but the office is not taking the matter seriously and they dont attempt . right now i am facing the leakage problem and i reported to mvj office 5 times. but no one turned or atended for the last two hours. we very often face this danger.still the gas is leaking. i request you to kindly do the needful.
thanking you

C R ANTONY, CHIRIYANKANDATH HOUSE, YOUNG SHINE ROAD, CHELAKKOTTUKARA, THRISSUR - 680 005.
PHONE[protected]
CONSUMER NO: 5495
AGENCY- GEEKAY GAS AGENCY, ROUND NORTH, THRISSUR-20
[protected], 2339970
BILL NO: D318779
SUB: COMPLAINT ABOUT OUTDATED FILLED EXPIRED CYLINDER
- DANGEROUS- BY INFORMATION
WITH REFERENCE TO THE ABOVE, I MAY INFORM YOU THAT, MY NEW CYLINDER IS MARKED AS B-07(ie. June-2007). FROM RELEVENT SOURCES, I KNOW THAT IT IS DANGEROUS TO USE THESE EXPIRED FILLED CYLINDERS. DUE TO THE FEAR, I KEPT AWAY FROM MY HOUSE.
Kindly provide me a new Cylinder instead of the above mentioned one as early as possible.

Thanking you
C. R. ANTONY

swati indane gas service — abnormal delay in gas delivery

Gas booked on 03/05/2010 against consumer no.-SIG-7193 from Swati indane gas service (code[protected] vide order no.-219 but not yet delivered uptill 15/05/2010. Also consumers booked subsequently already delivered.

This complaint is right and i have also trouble with this type of problems and the gas supplies offices landline phone is always busy as the put the receiver aside.

I am the consumer of Indane Gas having consumer no.16472 under Rishra Cooking Centre, Rishra, Dist- Hooghly(W.B.) phone no.[protected] booked on 6.10.07 for LPG but till date no gas cylinder delivered by the said dealer inspite of several reminders and followup. Due to non availability of gas my family is facing very much hardship and harassment. This is the regular habbit of the above dealer. Kindly take suitable steps against the said dealer so that I can get the LPG gas just in time. Your quick action in the matter will be highly appreciated.
Regards,
S.Panda
Mobile : [protected] / [protected]

Indane/LPG for coocking — Non delivery

Consumer No: 3382. Franchise - Satyam Indane, ottappalam, Kerala.
Address; Padinjatti house, O.O. Tirunarayanapuram, Tiruvazhiyode, Palakkad district, Kerala.
Mostly I get gas after several repeated calls and pressures.
The excuse they say is they find house closed or phone not answered.
Often quite noncooperative.
This time the booking was done on oct 12th. On reminding they say they couldn't find the house, house locked or phone not connecetd. There is no time when the house is closed. mobile number - [protected] could be always contacted as it is never switched off.

Sabha gas agency is one of the agency which has got good reputations for fraud activities.
They don't supply refills within a month. They take their own time ( usually more than a month )and they give preference only to bribes and black market.
Sabha ' s pallavaram branch overtook its guindy office in terms of delayed supply, fraud, bribes, not picking the phones etc...
The attitude of this agency is mainly due to political support.

You are absolutely right.
Sabha should correct its behaviour or otherwise the same could be taken through investigative journals from tamilnadu.
Hope all will support in taking action against sabha gas agency.

priyanaka gas agency is one of the agency which has got good reputions for fraud activities .
They don't supply refills with in a month .They take their own time (usually more than a month )and they give preference only to bribes and black market.
priyanaka gas shamshabad branch is delayed supply, fraud, bribes, not picking the phones etc
this complaint has been lodged on behalf of my brother

I am resdents of Hyderbad, near musheerbad .in Andhra pradesh
They are not supplying the gas cylinder in the proper time, they are taking nearly 15 to 20 days after booking the gas, we are facing so many problems with this .And there is no proper response from them.How we can rectify this problem .

Dear Sir,

Manjula the resident of Perumal Nagar Old Pallavaram, we have been receiving Gas cylinders from Pallavaram agency, it was suspended by IOC officials due to malpractice and fradulent activities.Later it was transferred to SABA agency Vandikaran st Guindy, service is very worst and no response over telephone.Hereby request the IOC officials to take stern action and sort this problem at the earliest

Blue Flame Indane Service — Poor Service of LPG

Dear Sir,

Being perturb with the customer service provided by your INDANE distributor at Sanpada (M/s. Blue Flame Indane Service, Plot No 15/B, Shop No-1, Sanpada, Navi Mumbai), I am writing this mail to you for taking corrective actions. My consumer no. is K8617 and on the 5th of February I have booked LPG cylinder over phone for home delivery, but inspite of repeated reminders I am neither getting satisfactory reply from your distributor nor I have received the cylinder to my door step as of now. I was told by your distributor that within 1 week the cylinder would be delivered after the date of booking, then I really fail to understand why such delay in delivery of LPG cylinder . Everytime I call, I’m told that the cylinder would be delivered today. Therefore, I request you to do the needful immediately, so that I can have better service in future in this context.

Regards,
Shiny Frederic

Dear Sir/Madam,

My consumer no. 21483, my dealer for LPG cylinder is M/s Bindu Shakti Gas Service, Hyderabad, has refused to book the cylinder from past two months, they are speaking on the phone very ir-respectable manner.

From the past two months they were accepting the phone call for gas booking, now they are creating problems and asking document details which we normally do not carry to the work place or office. This cause lot of inconvenience for us in furnishing the details. Hence I request the authorities to look in the matter and resolve the situation at the earliest.

Thank you

Indane Gas Agency — Delivery f Leaky Cylinder and No actions till date

Myself V.P. Bhardwaj ,a resident of Nangloi.I have to make a complaint against a Delhi based Indane Gas Agency. TIRUPATI-BALAJI ASSOCIATES,1,Service Center SectorV,Rohini,delhi whose another booking center is in 104,Naresh park Extn-I,Najafgarh road,Nangloi.

The delivery man gave a cylinder which was leaking . The Agency has not taken any action inspite of bringing this thing into notice. I called up many times at 27042000/27044000/25946340 and I suppose the person on duty had not written any compalints neither any compaint number was given.
There was a major risk of any acciedent apart from loosing Rs.295 for a faulty cylnder.

I am a regular consumer of Indane and get my supply from Vijaya Agencies, Besant Nagar, Chennai.

A month and half back approx the gas cylinder boy came with another person and informed as per regulation we have to change to new rubber tube and it has to be compulsorily fixed. My daughter-in-law believed it and bought and asked them to fix the rubber tube and paid rs. 240/-.

To our surprise the rubber started becoming coarse in use and two days back only we cam to know we have been duped from a report in the Hindu about this fraud. The rubber tube was immediately changed by us by another tube from T.T. Industries make @ 175/- which is steel clad and bear ISI stamp.

The old rubber sheet is still with us and bears the following mark:

MFD BY BASANT RUBBER FACTORY LTD
B NO 28 (04/07)
REPLACE BEFORE APRIL 2012

INDANE RECOMMENDS SURAKSHA LPG HOSE MAX W.P.
1.0 MPs N.B. 8MM ISI S IS:9573 TYPE 4 4 CM/L 7386083 MFD BY BASANT...

KINDLY LOOK INTO MY COMPLAINT SO THAT NO OTHER CONSUMER IS TAKEN FOR A RIDE.

THANKS,
SIVARAMAKRISHNAN.

RESP.SIR,I AM RESIDENT OF MUNGER DIST.AND CONSUMER OF BHAGWAT INDANE GAS AGENCY,MUNGER,BIHAR,PH.NO. [protected],IBOOKED FOR COOKING GAS,DATED..04/AUGUST/2007 FOR HOMEDILEBRY,BUT NOT DELIVERD GAS TO ME,THIS DATE I MEEN 08/OCTOBER/2007.THEY TOLD THAT IT WILL BE DELIVERD IN FEW DAYS,IF YOU URGENT,DELIVERY WITHINE,15TH,DAY TO PAY,RS.150/ EXTRA RS.I HAVE INQUIRED THEM OVER PHONE SEVREL TIMES,OF DIST AGENCY,AND HEAD OFFICE PATNA,BOTH SAYS TODAY WILL BE DELIVERED.SO MANY COMP.AGAINEST THEM ,PL.KINDLY,LOOK MY COMP.AND SOLVE MY PROBELEM.MY CONSUMER NO.6053,TOPKHANA BAZAR MUNGER,MOB.[protected].WITH RESPECT,A RETD. TEACHERPLEASE SIR.....

Dear Sir,
I am residing at Old Washermenpet Chennai-21, I am facing the problem with the IOC gas agency At Sevenwells Dealer Name is Nethaji Gas. I went for booking a new connection today 25/10/07. They are forcing me to buy the Gas Stove along with the connection And they says IOC and central governmet as issued recently the notice stating that its compulsary to buy the stove along with the new connection of cylinder. The stove we have already in home why should i buy the other one when i have it. And they did not agree to book the new connection and he stated all others agency are doing the same. We cant change the rules for us. Pls help us. they charges Rs.1600/- for the stove and Rs.1000/- and plus other charges total amount of Rs.2855/-. pls advice wats the charges for applying for the new connection. The delivery time is given 6 months if we pay as per him the delivery time is with in 15 days. We kindly request to solve this problem

Will the Indian Oil Corporation (IOC) authorities intervene and bring to an end to this unauthorised collection of money?

Regards
Hidayath

Indane Gas — harasement by the dealer

i am having gas connection and double cylinder.our agent is not giving services properly.we don't no the procedure for refillin of gas. that's why he is not giving proper service to the consumers.not booking the numbers before he given date by them and for double cylinder holders also.after booking not syplying properly. so i request you to send me the information about the refilling and booking procedure by customers and latest guidelines given by the ioc,civilsuplyies and govt g.o's.

thanking you sir,
muarali

We are a member of Indane gas company.
Name: Purnananda Mazumder(Who is owner)
Our consumer no: BA14572

Our dealer office is in 3,Bangur Avenue, Block_C,, Kolkata-700055.

Every time we are suffering from our gas dealer. They are not pickup phone to receive the order, if they pickup they delays or denay to receive the gas booking order.

In the time of delivery they send cylinder after 15-20 days later.

We have double cylinder facility, but every time time we are suffers from the dishonest dealer. Afterall we buy cylinder from blackers. My father and mother is seriously ill. What we can do?

Please take an action against the dishonest dealers.

We are a customer of Indane gas company.
Name: Purnananda Mazumder(Who is owner)
Our consumer no: BA14572
Our address:95/1 CF Block, Chandiberia, Po-Krishnapur, Kolkata_700102


Our dealer office is in 3,Bangur Avenue, Block_C,, Kolkata-700055.

Every time we are suffering from our gas dealer. They are not pickup phone to receive the order, if they pickup they delays or denay to receive the gas booking order.

In the time of delivery they send cylinder after 15-20 days later.

We have double cylinder facility, but every time we are suffering from the dishonest dealer. Afterall we buy cylinder from blackers. My father and mother is seriously ill. What can we do?

Please take an action against the dishonest dealers.

With regards

Dibyendu Mazumder

Tirupathy Balaji Associates — LGP Cooking Gas..delay in refilling

Dear Sir / Madam,

My LPG Cooking Gas No. is Z0T27250 in the name of Mr. V S Nath , we have tele-called our nearby agency TIRUPATHY BALAJI ASSOCIATES, ROHINI SECTOR 5, for a re-fill 10 days earlier, we have not received the cylinder till date.

We have been regularly trying there phone no. which is 27042000 / 27044000 & 27046000, which is always busy or keeps ringing and no one picks up the phone.

Today when we again tried the no.s a lady picked up the phone and as per her there was no booking made in customer no. Z0T27250 & she said that she is booking it today, and we will receive the refill with in next four to five working days, when I asked the name of the lady she refused to tell us & neither she gave us any booking reference no.

We have been facing so much problems because of the above said delay in refilling the LPG Cylinder, we are purchasing food from outside market in a very expensive cost

Kindly suggest us what action can be taken for this


Suresh
S/o Mr. V S Nath
[protected]
e-mail – [protected]@yahoo.co.in

Indane Gas Agency — Not yet get the new gas connection!

your o. p. gas agency, delhi do not work properly . his phone always show busy or out of order so kindly look into the matter personally to avoid consumer problems. my consumer no. is 8205

Dear All
I would like to suggest an alternative way for cooking gas - Induction Cooking. Induction cooker plays a role as an alternative method of cooking to replace gas from our household environment. This cooker needs a small change in our wardrobe. This method of cooking requires utensils having "Ferrous" based material such as stainless steel, cast iron based, and any anodized steel based cookware.

Explore web for Induction cooker and this gives us the way for people like us who are residing away from native places, often changing towns for the benefit of career development and last not but not the least to come out of sluggish government officials (who just make rules – “Ration Card for even booking Refill, which was not announced in public but made official in private with LPG dealers associations”, does not think about practical difficulties – in getting ration card, often years together, and addressing the same for the comfort of the common man).

All the best and Have great year in your life.

S Deva Prasad

To dt.11.01.2008
The Customer Service Cell
Indian Oil Corporation
Vijayawada
Krishna Dist.


Sir,

Sub-: Non-receipt of Gas refill Cylinder from the Gas agency- Submission of –Regarding.


I,B.Ravichandra Murthy have domestic gas connection at Tirumala Gas Agencies,Nandigama. My gas connection No. is TGA-14585. I have booked for gas refill on 17.11.2007 with serial No. 78/17.11.2007. After booking for gas refill they said that the gas refill is send to my residence after 3 weeks. After three weeks I met the agency people they said that it takes another ten days as the gas is not available. Again I met after 10 days they informed that the cylinder may reach to my house with two or three days. After three days I mt again, the owner of the agency had given his mobile no. [protected] and inform me that if I have any difficulty regarding gas cylinder he may sole the problem when I ring him through his mobile. At the first time when I call him at the morning of 08.01.08 he lift and said that he will sent the cylinder in the same day. After some time I call to my house whether they send the gas refill, they replied that the gas boy is not came and serve the cylinder refill. Then I try for his mobile till now he did not lift the mobile. I am requesting you to solve my problem as early as possible. It is also requested to you this embarrassing situation may not be arise in future.


Thanking You Sir,


Yours faithfully


B.Ravichandra Murthy,
Inspector of Central Excise
Mobile No.[protected]
House.No. 27- 4/A (1) ( Old)
Back of Bathel Church Street
Nehru nagar (North)
Nandigama.
Krishna Dist.

dear sir
We are a customer of Indane gas company.
Name:Happy Home
Our consumer no: LT/29954
Our address:13 green park, blk-A, flt-1, gouri apartment,
kolkata-55

i have double cylynder, i booked a culinder on 22/01/08, booking no. is 9429, still now i hadn't got the new cylinder, when i asked them told that it will take 15 days more. now my 2nd cylinder is also become empty, now they are not booking my 2nd cylinder also.

please help me. i m in a awful situation.
and please let me know how many days gap is needed to book the cylinders.

thanking you
arnab chandra
phone: [protected]

I have booked the gas for refelling 15 days before and they said you will get it in one week and still waiting for that.

The wrost thing is that I trying to contact gas agency (Hyderabad) numbers almost around 2-3 hours continiously[protected] &[protected] for status from past one week and no body is picking up the phone. either I heard the ring tone or ingagetone but there is no responce from their end. so either phone is dead or no body is picking up. The only option left is to physically reach to indane gas office to check it out that what is happening but I am sure nothing will happen and they will simply say ok in 2-3 days you will get it and same again.
it would be better that online we can have some website to book the gas refelling and have the status check online.

I AM RESIDING AT VELAMPLAYAM, TIRUPUR, TN
IN MY NEIGHBOUR'S HOUSE SECOND EMPTY GAS CYLINDER WAS STOLEN BY SOME ONE.

IN MY NEIGHBOUR'S HOUSE BOTH HUSBAND AND WIFE ARE OFFICE GOERS AND CHILNDREN ARE SCHOOL AND COLLEGE GOERS. HENCE, THEY KEPT THE CYLIDER OUTSIDE THE HUSE BUT WITH THEIR COMPOUND. THIS IS COMMON PRACTICE, THIS IS A REGULARLY THEY USE KEEP THE EMPTY CYLINDER OUTSIDE THE HOUSE FOR EXCHANGE OF NEW CYLINDER WITH THE HELP OF MYSELF OR OTHER NEIGHBOUR.

PLEASE SEND YOUR SUGGESTION TO GET NEW SECOND CYLINDER FROM OUR DEALER.
REGARDS
VIJAYANANDA

Myself Sarla, resident of Nangloi. My consumer no. is ZOT11038 . I have to make a complaint against a Delhi based Indane Gas Agency. TIRUPATI-BALAJI ASSOCIATES,1,Service Center SectorV,Rohini,delhi whose another booking center is in 104,Naresh park Extn-I,Najafgarh road,Nangloi.

THE PHONE OF THE COMPANY BE CONTINOUSLY BUSY DURING THE NORMAL BUSINESS HOURS AND NOBODY GAVE RESPONCE ON PHONE(Phone NOs is 27042000/27044000/[protected]. Even we are not able to book the cylinder through phone no. 1260.

Everytime we need to go by auto to that office for cylender booking. I have been so many places in India. But I never seen like this. Its very Bad.

Is there any website for Indane GAS to book our complaints?

From

I have shifted from Mumbai to Chennai, took the transfer of my gas connection and got the gas connection from Indane at the time of connection they has asked me only the address proof, after 3 month they are asking for ration card, I had shown them my Mumbai ration card but they are not ready to take it and they are saying they want ration of chennai and not giving us the cylinder.

I am stuck now I don't know what to do.

Is it must to have a ration card of the city were we current are even though you have ration card of other state.

I am aware the we can transfer the ration card but my project is for 2 year after which I will have to return.

Is it a mandatory or rule to have the ration card of that city without which they cant give cylinder.

Could anyone guide me

Indane Gas Agency — booking new connection

I want to book a new INDANE GAS CONNECTION without STOVE and PIPE(which i already have).The owner of GOODWILL GAS AGENCY ,SULTAN PURI,DELHI-85 has refused my case.Is there any remedy available from INDANE officials?

Myself a consumer of Indane Distributor Chirodeep(code[protected] at Kolkata is suffering from harrasment for the last few months. My consumer number is 936. Actually according to the need of my family my requirement dosent limit to just a single cylinder a month. So very often I need to book gas within few days of delivery as a cylinder is supplied/delivered weeks after being ordered. But very often, almost everytime I'm refused to make the order if I'm ordering within weeks of the previous delivery of cylinder. They(my agency) states that they cant book an order within 21 days of delivery of previous order as per directive but as per me ,no such directive like this from the company exists. Please look into the matter with personal attention to save us from this regular episode of harrasment and let us keep the trust thet we have for your company.
With due regards,
Mrs Nilima Das

Indane Gas Agency — Not receiving Gas Refill in time.

Respected Sir(s),

I have Indane Company Gas Connection. My service No. is 16757, at Nilkant Gas Agency, Sagar Pur, New Delhi, 110046.
I am not receiving Gas cylinder in time. Last Calendar year I have received only 03 refill Cylinders. This year on 28th of March, 2008 I have booked for new refilled cylinder and i got the a Gas booking number that is 1099941, and i called every day after three days and they told it will be done today itself and now today after 15 days i.e. 10th of april, 2008 again i called them and they refused my booking and ask for new booking. Means every customer is getting such atype of service from Indane gas agency then its not a good administration for Domestic Gas Connection. Pl. helps us and guide us how we will get gas cylinder within time.

Thanking you,
Your faithfully,
Manoj Kumar
Cell No.[protected]

I am a senior citizen (76 yrs old) residing in chennai for the past 28 yearswith my family. We regularly booked gas and got it on time But from the month of January 2008 we have been asked to show the ration card. Though we had a card, we had to surrender it to get a new card, but after surrendering and applying for a new one, we never got it because I was hospitalised when the verification was going on. Again the application was submitted in the year 2007 and waited for verification. We were unaware till we saw the write up in HINDU about the issuing of Ration cards on April 9th 2008. Mydaughter enquired about the new card at the Civil Supply Office and they confirmed that my ration card is invalid and cancelled because proper documents were not submitted with the application. In the Gas agency they told me to go to the Area office of Indane gas to get a letter to book gas. Please help me.

We are having Gas connection of Indane Gas. Every time phone through done the booking. Out of Lot of time distributors line continue engaged and after some time get contact the distributor phone ring is going on and nobody attend the Phone. And after 5 Minutes again contact the distributor the phone gets engaged. Every time this occured

Distributor ID No.01300199
RSL No.PLG/27

My consumer no is 41161 & (Code 9107206) is the distributor Jai Jawan Gas Agency for my connection. I have been trying to contact the said agency
since 13th June, 2008(4 days) over phone deseperately continously (atleast 50 times)for booking the gas. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them ([protected], 25087549,[protected] and not acccessible consequently, the gas has not been booked.
But some how through toll free number i had booked my Gas which has yet not been delivered so far pls take necessary action against Jai Jawan Gas Agency
Joshua Anand Gladwin B-705 Gayatri app plot -09 sector -09 Dwarka, New Delhi-110075

Hello,
I am Joseph, have a general question, One of my friends is a distributor of Indane approved Gas Tubes. He is not running any gas agency. There are two people working under him. They go door-to-door and sell these tubes for 170/- per piece. My question here is Can they do that business? Specifically does the Law allow them to sell LPG tubes? Looking forward to hearing from you soon.

Thanks&Regards
Joseph

I want to bring this to your kind notice that the complaint number given in our directory for Gas leakage is 22772008. But nobody picksup the phone. I want to know what is reason for that.

In case there is any emergency there is nobody answerable and a big disasterous incident can take the shape.

Arvinder Singh

dear sir
We are a customer of Indane gas company.
Agency Name:Sudheendra Indane Gas Agency
Our consumer no: 17082
Our address:3, 6th cross Govindapur, Bangalore 560045

I have double cylinder, I booked a cylinder on 24/06/08, booking no. is 17082, still now I hadn't got the new cylinder, when I asked them told that it will take 2 to 3 days, now almost 18 days have been past and now even my 2nd cylinder is also become empty, now they are not booking my 2nd cylinder also.

please help me. I am in a awful situation. They use to sell in black market think so, please kindly help me to get the refill cylinder, and this my hearty request to the authority.

thanking you

Myself Sarla, resident of Nangloi. My consumer no. is ZOT11038 . I have to make a complaint against a Delhi based Indane Gas Agency. TIRUPATI-BALAJI ASSOCIATES, 1, Service Center SectorV, Rohini, delhi whose another booking center is in 104, Naresh park Extn-I, Najafgarh road, Nangloi.

THE PHONE OF THE COMPANY BE CONTINOUSLY BUSY DURING THE NORMAL BUSINESS HOURS AND NOBODY GAVE RESPONCE ON PHONE(Phone NOs is 27042000/27044000/[protected]. Even we are not able to book the cylinder through phone no. 1260.

Everytime we need to go by auto to that office for cylender booking. I have been so many places in India. But I never seen like this. Its very Bad.

Kindly arrage to rectify this continuous problem and book my GAS cylinder.

Indane Gas Agency — cooking gas

3 months ago, I went to Capital gas agency..SCO-88-89..Sector-8C, Chandigarh...I'm still without any gas connection...They tell me that there are no new connections which is really ridiculous...as of July 21..2008..

Indane Gas — HARRASSMENT BY GAS AGENCIES

Dear Sir/Madam

I m a customer of Indane Gas Agency Ludhiana under card no 511839, customer number 38433-A, but due to some problem the company stopped the supply of the dealer (m/s Arun gas agency) Ludhiana and shiffted the consumers to other agencies, but we have no confirmation about that which dealer supply the gas to me, i m facing big problem regarding gas supply,

Please do the needfull

Pankaj

Sir,
I am customer of your agency . From Starting my father took the cylinder from agency by self. From Last september my father was out of station from that time i was changed the procedure and and inform to supply the cylinder by themselve . Till up July the send our cylinder by there employee. But after that they start disturbing us and saying that took your cylinder yourself...
when we argue them they misbehave with us... is it a good policy of Indane...

Thanks

Sir,

I had applied for gas connection in my husband's name, but unluckily he went abroad when we received the letter for the connection. Now the officer is informing me that my husband has to come in person to get the connection, which is not possible.

Is there any alternative that I can do and claim the connection through some other formality?

Thanks

We are a customer of Indane gas company.
Name of gas agency :- Radhika gas agency - Near jayratna Building Opp : Navapura police station, Baroda
Our consumer no: 10150
Our address:Pratap nagar road danteshwar vaidhnath nagar near vachla faliya vadodara -39004.
I have booked my gas cylinder date 1/10/2008 but still we do not recived new gas cylinder, my regular cylinder is alreay empty. when i call to gas agency for booking a cylinder they are replying new cylinder will be book after 21 days, after 21 days cylinder will come late minimum 15 days late, it's happen again & again pls take necessary action on him because i am realy hasitate.And gas agency staff are always talking negative with every customer, his phone is always engagged most of the time nobody recived the phone

Myself Dr Hirak Saha coustomer of City Light Indane, Barasat, Taki Road. West Bengal (distributer code[protected]coustomer no. - 66621). I hereby complain that I am facing a great problem with the dealay of gas. My gas was booked on 28 aug 2008. But still now the refill is delevered to me yet. I repetedly requested to the gas boy Mr Ashoke (mob no.- [protected]) who is appointed and responcible for the delivery of gas in our locality. But unfortunately no gas is sapplied till now and he directed us to book agin for the same gas. when I complained against verbaly him to the office they asked me for a written complain. So I request Indane Gas authority to take imidiate step against them ensure our gas supply.

please tell me after booking in how many days i get a cylender, and what is the time period of booking.