Indian Oil Corporation [IOC] — complaint against indane gas distributor - vamshadhara indane, hyderabad

Address:

Hyderabad, Andhra Pradesh, 500028

Distributor name: vamshadhara indane
Consumer no.: [protected]
Lpg id:[protected]

Dear sir,

I booked the request for lpg refilling dated 05th april 2018 and today is 10th april 2018, i have not received my cylinder yet. I have received the message that cylinder has delivered to you but when the same has informed to the office of the distributor, they informed that it happens sometimes.

After booking, i called to the distributor to know the delivery time. Ms. Kavita, who attend the call informed that it takes 5-6 days to deliver the cylinder.

I visited their office and ms. Told me that i will tell delivery boy to deliver the cylinder today i. E. 07th april 2018 but nobody comes for the delivery.

After waiting for a full day on monday, i called to the distributor in the evening to know the status and she gave me delivery boy number and told me that it will be delivered today itself i. E. 09th april 2018. When i called to the delivery boy, he informed that your area is not under my delivery area so i again called to the distributor and told the same thing so she has given the different number but again the delivery boy replied the same that this area is not under my delivery area.

I received the message on the evening of 09th april 2018 that cylinder has delivered and hereby attaching the screenshot of the message.

I have all the call recording of all the calls and messages screenshot.

I tried calling indane gas office, indane gas complaint number but i couldn't connect to them even after continuously trying for 4 days.

I would also like to inform that my connection has transferred from m m enterprises, hyderabad to vamshadhara indane, hyderabad even without informing me.

I want to file a complaint against the distributor for not deliver the cylinder on time and also for giving false commitment every time and claiming rs. 5000/-.

I would be grateful to akosha if they will take necessary action against them so that not only i but other customers will also not face any problem with them.