Indian Oil Corporation [IOC] — convenience charge for online payment

Address:

H No - 2892/36, Singhara Chowk, Sadar Bazar, Delhi - 110006, New Delhi, Delhi, 110006

Hi Team,

Greetings of the day !

Why convenience allowance_Indane Booking Payment via Online_Customer ID# 8076_Bhuder Mal

Customer - Bhuder Mal
Customer ID - 8076
Gas Agency - Khan Enterprises

I booked my LPG gas cylinder (which is in my father's name - Bhuder Mal) of ₹ 574.50 however Indane charged ₹ 581.29 mentioning that ₹ 6.79 is the convenience charge.

I would like to differ from this unjustified explanation since I spent my mobile data and time while making this payment from my HDFC Credit Card and I have been charged this additional money of ₹ 6.79 too.

I would request Indane to stop charging this convenience amount in future and also adjust my ₹ 6.79 in my next booking.

I also tried to complain through customer care complaint option but nobody picked up the call

Regards,
Manoj Mal