Indian Oil Corporation [IOC] — Cylinder not issued

Address:

KRISHNAKRIPA, VELLOOR, MEVELLOOR,KOTTAYAM, KERALA.

Dear sir,
my con. Number is : 4729
i had booked cylinder with ref no.[protected]. And enquired delivery details with the distributor. They told me that the cylinder will be issued on24th july 2021. And i was waiting in front of my house with the empty cylinder suffering the heavy rain. I called the distributor and driver. They told that within half an hour the vehicle with cylinder will reach me.By 3 pm the vehicle passed before me. Then i called the driver. His phone was switched off. Then i called the distributor. Heared the phone ringing but nobody attended.
In my house we are only two members. I am 70 yrs (a cancer patient) my wife is 67 yrs. We are helpless in cooking without gas. Next delivery date is 28th july 2021. What we poor people will do if these fellows perform likewise?
so i humbly request you to take immediate action in this incident and give instructions to the distributor to deal old people with kindness and mercy.
I had such experience from these fellows previously also.
Thanking you.
Yours sincerely
a.G.Remanan