Indian Oil Corporation [IOC] — cylinder refill

Address:

Udhampur, Jammu and Kashmir

My consumer no is cx15998432 i had booked a refill of cylinder on telephone vide ref no 244141 on 13 jul 18 at 2030 hrs. Then i got a sms on 17 jul 18 at 1353 hrs saying that "cash memo generated and cylinder will be delivered shortly". Then on 25 jul 18 at 1056 hrs i got another sms saying that "your cylinder is delivered with cash memeo no [protected]". But today is 31 jul 18 i still didn't received any refilled cylinder. Everything happened on papers only nothing on reality. Help me plz