[Resolved] Indian Oil Corporation [IOC] — Delivery of leaked cylinder | |||
Dear sir/madam my consumer no. Is cx4896909. I have been delivered with a cylinder on 07 mar 17 from my gas agency (gemini enterprises, najafgarh, new delhi). On 18 mar 17 i smelled a leakage from sealed cylinder and lodged a complain on emergency no. (complaint no. 287433). A delivery boy changed the valve but leakage was continue. I told him as well as the gemini enterprises to replace the cylinder with another one but now they are telling to come to gas agency and there they will charge the price of leaked gas from me and then will replace the cylinder. As the cylinder was sealed till the mechanic came to replace the valve, i should not be charged for the leakage and cylinder should be replaced from my residence only. Please do the needful. Thank you. N. K. Sharma Was this information helpful? | |||
May 9, 2017 Complaint marked as Resolved Indian Oil Corporation [IOC] customer support has been notified about the posted complaint. Verified Support Mar 31, 2017 Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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