Indian Oil Corporation [IOC] — Fraud activities identified in a petrol bunk- regarding

Dear sir,

On 22.10.2020 I have visited the IOC franchise petrol bunk names GHP QUALITY FUELS located in padarayanapura main road, gowripalya, Bangalore -560023 for fuel refiling of my DIO two-wheeler vehicle. I have asked the employee to fill the petrol of Rs. 200. I have explicitly asked twice in regional language Kannada and English each to fill for Rs.200. However, the employee intentionally put petrol for Rs. 50 and when I asked him for another 150, he again adjusted the meter and put petrol for Rs. 150 in just a second by disturbing my concentration. The employee is tried to be very nice and cheated on me. After the payment when I started the vehicle the meter did not show the proper level of fuel. But suddenly I got to remember the same drama of putting for 50 Rs first and then for 150 Rs a few days back. Then I went back and asked the employee. The employee requested me to put another 50 Rs complimentary fuel. However, I strongly scold and did not take any complementary fuel.

I hereby request the concerned authority to take strict action against the petrol bunk by suspending their franchise. Otherwise, I will take this matter to the higher authority of IOC and social media.

To support my grievance, I have attached the following documents.
:

1. My vehicle meter photo was taken after the filling of petrol.

2. Receipt of payment.

3. Payment Acknowledgment bank message details.

Please do the needful.

Yours faithfully
Shreyas J