Indian Oil Corporation [IOC] — fraudulent delivery of lpg refill

Address:

Riverside White Double Storied Vill Akshora, Nainital, Uttarakhand, 263136

I booked a lpg refill for my consumer number [protected] on 25 october 2018 and made online payment of rs894.50. When i approached bhawali gas service, online payment was not accepted as valid. Cash memo [protected] was generated against booking no. 901222 and i had to make double payment in cash again, which till date has not been refunded.

In the meantime, i was busy attending my ailing mother who eventually expired on 04 april 2019, so i could not seek refund from the said gas agency.

The gas agency was also changed to bhimtal gas service and the migration took place online for me. Accordingly, i booked a lpg refill on 22 june 2019 with reference number 900011, which said "refill expected deliver :1-3 days."

Today (24 june 2019), i have received an sms at 0922 hrs stating that cash memo [protected] for rs755 generated for booking number 900011, shall be delivered shortly."and alongwith came another sms saying"your cylinder is delivered..". Don't know where the cylinder refill has been delivered as it is raining dogs and cats!