Indian Oil Corporation [IOC] — gas not delivered till date

Address:1A,Partap Bhawa Road no-1 Basant vihar,, Near Sahajanand chowk, Ranchi, Ranchi, Jharkhand, 834002

I have booked gas refiling through online on dt-21.08.19 after booking massage display as below-
Booking for con no cx11300149 is registered with ref no.200185. Refill expected delivery:2-4 days. Ensure pre delivery checks viz. Weight & seal before delivery dt-21.08.19
But till date gas not received, my service center is as below
Anand gas service
Ranchi jharkhand
Regards
Shiv raj rudra
Ranchi
[protected]
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    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
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    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
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