Indian Oil Corporation [IOC] — gas subsidy suddenly sent to a wrong bank in recent times and returned to ioc??? | |||
Complaint "my name is p. Srinivasulu and my customer i. D for cooking gas supply thro my dealer m/s s. E. Muthu agencies (Located in v3elachery region in chennai city) is 19986. I had linked my customer i. D with my aadhar no as early as jan 2015 thro my bank (Andhara bank, velachery branch, chennai and i had been receiving my gas subsidy ever since, in to my sb account no : [protected]at this branch. I have not changed my bank ever since and the last remittance of subsidy in to this account was verified to be rs 303.10 on[protected]both from the dealer's computer data and my my bank pass book!! After that i had changed the gas cylinder seven times ;but the subsidy was not remitted in to this account!! When i enquired with the dealer m/s muthu agencies, i found to m surprise the following revelation. On[protected], an amount of rs 125.35 was credited in to another bank account of mine in ratnakar bank against particulars entry wriiten as apbscrioc ref n[protected], which was not initially recognised by me as gas subsidy remittance. After that date, the subsidy was not received even in this ratnakar bank account! ! How this new bank name came in to your record is still surprising!! On the advice of my gas supply dealer aboue mentioned, i once again registered my aadhar no in to the original andhra bank accunt, given aboue as i am still holding this account and it was convenient also to me. The most surprising part is revealed to day by my dealer that my subsidy amount for the subsequent seven refills were sent to a third bank, called united india bank, where i had long back closed my sb account. The bank had therefore returned the money to ioc and the computer data with my dealer shows that the remittances failed. But i was not informed either by ioc or by my dealer till now!!! The failed amounts sent to and returned back to ioc from united india bank were rs 65.65 each on 12/8/2017, 6/9/2017, 26/9/2017 and on 13/10.2017, rs 65.65 each (On 4 occations!!), and further 177.39 on 1/11 2017, rs 177.39 again sent and returned on 17/11/2017 and recently rs 266.31 sent on 30/11/2017 — all these amounts sent again, by mistake to the same united india bank and returned back to ioc. Who is responsible for this kind of irregular subsidy remittance from ioc?? Why the customer is kept in dark by ioc as well as the dealer all these months???! The dealer says he is not responsible for subsidy remittance and only ioc should be contacted!! Will you please look in to these anamolies and arrange remit the returned amounts from united bank and also 'cancel that bank name (United india bank) with my customer i. D and in its place, note the andhra bank account no, aboue given as the subsidy receiving bank account in future, for my customer id 19986 still continuing with the same dealer m/s muthu agencies in chennai, as he is the only one in our neighbourhood to be approaced by me as a senior citizen. Please lookin to all the anamolies aboue pointed out and arrange to call m on my mobile no [protected] in chenai city where i have now settled and remit the outstanding amounts to my andhra bank account aboue given and record this bank only for future remittance of gas subsidy!!! Thanking you in anticipation of timely action atleast now... Dr. P. Srinivasulu Was this information helpful? | |||
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint. | |||
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