Indian Oil Corporation [IOC] — Harassment at Sri Raja Kempegowda Fuel Station IOC

Address:

Sri Raja Kempegowda Fuel Station IOC, Nehru Nagar, Surabhi Layout, SHIVANAHALLI, Bengaluru-560064

On 29Oct2021, between 4:30pm-5pm, I reached Sri Raja Kempegowda Fuel Station IOC, at Nehru Nagar, Bangalore-560064. I asked for petrol of Rs 110 in my 2-wheeler. The petrol-guy abruptly stopped doling petrol within 3-4 seconds of having started, because the petrol was splashing out instead of going in. I asked the guy to fill the rest of the petrol, but he informed that Rs110 petrol has already been doled out. Since the time taken was way less than usual time in doling Rs110 petrol and petrol got wasted also, I asked the male manager/owner to compensate me for the loss. But he (the manager), refused, citing that full petrol has been given. In a rude way, he also said that I can get it physically verified. But when I agreed, he was furious. He now started detailing all this to other customers in Kannada language. When I objected, he raised his hand in a gesture to beat me and told me to move out, else "maarenge", by now all his employees were staring me threateningly. The manager removed 1 litre of petrol from my tank. When I again queued in line to get petrol, he refused to give me petrol. When i insisted that he cannot refuse me, he yelled at me and threatened me to move out else face consequence, and bring a bottle next time for petrol, else he won't sell petrol to me. I even told him that am a customer and he can't talk to me like this just because I asked for a physical check of petrol quantity, but he kept threatening me like a goon. It had started raining, and I had to walk to my home with my 2 wheeler, since much more petrol was taken out from my scooter than that doled-in.
This is a clear Gundaraaj (gangsterdom). As a predence to all petrol pump stations, I want you to cancel his license and ask him to give me a written apology. I also want that IOC compensates me for the actual loss that I had to suffer both monetarily and mentally (I suffer from severe hypertension).