Indian Oil Corporation [IOC] — i get a text that cylinder is delivered, but till i call them repeatedly, i do not get a cylinder

Address:Rajnagar Nangal, Rupnagar, Punjab, 140124

This is against the lpg distributer - nangal gas service, bhakra road, nangal 140124
Every time, i book my cylinder through phone and promptly get a text saying that my cylinder has been delivered.
However, no cylinder is delivered till i call them up repeatedly
It is very irritating and i want a strict action against this on priority.
Consumer no - 03631 (Rajnagar, nangal, punjab 140124)
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    +91 99 1155 4411
    +91 98 4882 4365
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    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
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