Indian Oil Corporation [IOC] — installation charges - charged twice

Address:

Cooking gas agency,Adayar, 600041

I had paid installation charges on feb for the year 2018-19.. They have again collected the amount (177 rs) this month from my mother as i was not at home. When my mother told the person that we had paid already they did not hear us. Luckily i had both bills at hand which i have attached. They are also taking solid 20 days to deliver the cylinder from the booked date and charge 40rs extra for delivery everytime. There are several issues lodged by many customers on cooking gas agency, adayar.. People incharge also are not aware of the correct procedure. Worst gas agency i have ever seen so far.